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Technical Account Manager (eCommerce) Job Opening In WorkFromHome – Now Hiring Workana


Job description

Overview

Workana is the largest remote work platform for talents in Latin America.

Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe.

Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement.

We are proud to present you with the following opportunity:

About Our Client

Our client, Session AI, is a fast-growing company based in Silicon Valley with a development center in Mumbai.

They're pioneers in real-time personalization and in-session marketing, helping major eCommerce and digital brands turn micro-behaviors into conversions using cutting-edge analytics.

Following a successful Series C funding round, the team is expanding and looking for a Technical Account Manager to join their team.

About The Role

As a Technical Account Manager, you will be the primary technical advisor for a portfolio of strategic accounts.

You'll blend deep technical expertise with business acumen to guide customers through successful adoption, expansion, and optimization of our AI and analytics solutions.

You will work cross-functionally with Customer Success, Product, Engineering, and Sales to deliver exceptional value and ensure customer outcomes.

Key Responsibilities

  • Serve as the technical point of contact for enterprise customers, advocating for their needs internally
  • Drive customer success by guiding the implementation, integration, and adoption of our platform
  • Analyze and understand customer use cases, workflows, and architecture to recommend best practices and solutions
  • Monitor account health and proactively identify and mitigate risks to adoption, performance, or satisfaction
  • Support QBRs, roadmap discussions, and strategic planning sessions with key stakeholders
  • Collaborate with Product and Engineering teams to communicate feature requests, bugs, and enhancement ideas
  • Deliver technical enablement sessions, training, and documentation tailored to customer needs
  • Support pre-sales engagements in partnership with the sales team by providing solution architecture and technical validation
  • Assist in the development and delivery of proofs of concept (POCs) and pilot programs
  • Manage and coordinate escalations and critical incidents as needed

Requirements

  • 3+ years in a customer-facing technical role (e.g., Technical Account Manager, Solutions Architect, Implementation Consultant)
  • Strong technical foundation in cloud-based SaaS platforms, APIs, and data integration
  • Fluent in written and spoken English
  • Experience with JavaScript and SQL
  • Experience working with enterprise clients and navigating complex stakeholder environments
  • Excellent communication, presentation, and relationship-building skills
  • Ability to translate complex technical details into business value for a non-technical audience

Nice to have

  • Background in AI/ML platforms, BI tools (e.g., Tableau, Power BI, Looker), or data warehousing technologies (e.g., Snowflake, BigQuery, Redshift)
  • Experience with RESTful APIs or data pipelines
  • Experience with enterprise cloud platforms (AWS, GCP, Azure)
  • Bachelor's degree in Computer Science, Engineering, or a related technical field

Benefits

  • Competitive salary in USD
  • Flexible remote work with a globally distributed team
  • Career growth with international clients and dynamic projects
  • Collaborative culture

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Required Skill Profession

Ingeniería De Ventas Técnicas


  • Job Details

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Technical Account roles.

11667 Jobs in Colombia
11667
9991 Jobs in Workfromhome
9991
Download Technical Account Jobs Trends in Workfromhome and Colombia

Are You Looking for Technical Account Manager (eCommerce) Job?

Great news! is currently hiring and seeking a Technical Account Manager (eCommerce) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Workana adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Technical Account Manager (eCommerce) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Account Manager (eCommerce)?

Key qualifications for Technical Account Manager (eCommerce) typically include Ingeniería De Ventas Técnicas and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Account Manager (eCommerce)?

To improve your chances of getting hired for Technical Account Manager (eCommerce), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Account Manager (eCommerce) Job Success

Workana interview tips for Technical Account Manager (eCommerce)

Here are some tips to help you prepare for and ace your Technical Account Manager (eCommerce) job interview:

Before the Interview:

Research: Learn about the Workana's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager (eCommerce) interview at Workana, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Workana's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Account Manager (eCommerce) Positions

Setting up job alerts for Technical Account Manager (eCommerce) is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!