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Technical Account Manager Job Opening In Bogotá – Now Hiring Paymentology


Job description

At Paymentology, we’re redefining what’s possible in the payments space.

As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale - across more than 60 countries.

Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances.

It's this global reach and innovation that sets us apart.

We’re looking for a Technical Account Manager to act as the primary technical point of contact for clients, providing expert advice on implementation, optimisation, and ongoing support.

This role ensures that clients' technical environments are aligned with their strategic goals while maintaining strong, trust-based relationships.

If you excel at translating complex technical needs into actionable solutions, and thrive on collaboration between clients and internal teams, this is your opportunity to make a global impact.



What you get to do::
  • Develop and maintain strong relationships with key customers, acting as the primary point of contact for technical issues and inquiries.
  • Conduct regular meetings with clients to review technical needs, provide updates, and ensure continuous improvement.
  • Provide expert guidance on the implementation and optimisation of solutions.
  • Serve as the primary escalation point for technical issues that cannot be resolved through standard support channels.
  • Act as the Voice of the Client within Paymentology’s technical support, Product, and Engineering teams.
  • Deliver strategic guidance on best practices and optimal product usage to enhance performance.
  • Identify opportunities for clients to improve their technical infrastructure and overall system efficiency.
  • Conduct technical assessments and recommend improvements for enhanced reliability and scalability.
  • Ensure customers are fully enabled to use Paymentology products and services effectively.
  • Monitor client environments proactively to identify and address potential issues.
  • Collaborate closely with internal development and engineering teams to ensure client requirements are understood and implemented effectively.
  • Keep clients informed of new product features, updates, and technical developments.
  • Assist in planning for client growth and scalability, ensuring infrastructure can support evolving business needs.
  • Participate in the resolution of high-priority incidents (P1/P2), conducting post-incident reviews to prevent recurrence.
  • Maintain detailed records of client interactions, issues, resolutions, and technical configurations.


What you can look forward to::

At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters.

You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do.

Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work - and the freedom to grow in a supportive, forward-thinking environment.



Travel:
< 10%

What it takes to succeed:

  • Deep understanding of payments and banking as a service, with proven expertise in payment data management.
  • Demonstrated ability to manage enterprise clients across multiple countries and cultures.
  • Strong analytical and critical thinking skills with excellent attention to detail.
  • Proficiency in Microsoft Office Suite for data analysis, communication, and presentations.
  • Exceptional customer service orientation and ability to build strong client relationships.
  • Strong communication skills, including the ability to engage confidently with C-suite executives.
  • Ability to work independently and collaboratively within cross-functional teams.
  • Calm and effective under pressure, with strong organisational and project management skills.


Education & Experience:

  • Bachelor’s degree in Engineering, Computer Science, or a related field preferred; equivalent experience may be considered.
  • 8–10 years of experience managing enterprise clients in the LAC region, with exposure to multinational corporations.
  • ISO 8593 knowledge
  • Strong communication skills in English and Spanish
  • Based in the LAC region
  • Previous experience in the payments domain and stakeholder management.
  • Hands-on experience with cloud platforms, networking, and large-scale technical environments.

Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in Bogotá, Colombia, highlighting market share and opportunities for professionals in Technical Account roles.

11699 Jobs in Colombia
11699
800 Jobs in Bogotá
800
Download Technical Account Jobs Trends in Bogotá and Colombia

Are You Looking for Technical Account Manager Job?

Great news! is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Paymentology adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Technical Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Account Manager?

Key qualifications for Technical Account Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Account Manager?

To improve your chances of getting hired for Technical Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Account Manager Job Success

Paymentology interview tips for Technical Account Manager

Here are some tips to help you prepare for and ace your Technical Account Manager job interview:

Before the Interview:

Research: Learn about the Paymentology's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager interview at Paymentology, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Paymentology's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Account Manager Positions

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