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Supervisor Mesa de Servicios Tecnologícos (Futuro Proyecto) - Bogotá Job Opening In Bogotá – Now Hiring Unisys


Job description

What success looks like in this role:

• Supervises the efforts of Service Desk teams within an assigned region.
• Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams.
• Mentors and trains Service Desk team members to build new skills.
• Builds collaboration within the team and with outside support teams.
• Monitors Service Desk tickets and calls, identifying trends and issues that require more in-depth analysis.
• Ensures team meets or exceeds agreed up SLAs.

#LI-PA1

You will be successful in this role if you have:

BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and relevant experience
Prior management experience not required but may have informally led teams

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Required Skill Profession

Computer Occupations


  • Job Details

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Are You Looking for Supervisor Mesa de Servicios Tecnologícos (Futuro Proyecto) Bogotá Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Unisys adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Unisys interview tips for Supervisor Mesa de Servicios Tecnologícos (Futuro Proyecto)   Bogotá

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Other Openings

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