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Urgent! Supervisor de Operaciones GCoE LatAm Job Opening In Bogotá – Now Hiring Gallagher

Supervisor de Operaciones GCoE LatAm



Job description

Bienvenido a Gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría.

Con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen.

En Gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo.

En Gallagher GCoE LatAm forma parte de la red global de Centros de Excelencia de Gallagher, diseñada para ofrecer soluciones escalables, de alta calidad y rentables.

Guiado por las prioridades empresariales y un compromiso con la creación de valor a largo plazo, GCoE LatAm se posiciona como un socio dinámico y preparado para el futuro, tanto para nuestros negocios como para nuestra gente.

Acerca del Rol: Supervisor de Operaciones

  • Gestionar y supervisar las operaciones diarias, asegurando la eficiencia y efectividad de los procesos.

  • Coordinar reuniones de coordinación con el Branch y presentar actualizaciones semanales a los líderes de operaciones y stakeholders.

  • Realizar el seguimiento oportuno a métricas de cumplimiento del equipo (ANS, calidad, registro de pólizas).

  • Asignar tareas y responsabilidades a los ejecutivos bajo su liderazgo, garantizando su capacitación y cumplimiento de funciones.

  • Identificar oportunidades de mejora de procesos y colaborar en la implementación de nuevas iniciativas.

  • Evaluar el desempeño del equipo y de los procesos mediante indicadores clave de rendimiento (KPI).

  • Actuar como primer conducto regular para resolver problemas operativos y asegurar la implementación de soluciones efectivas.

  • Asegurar el cumplimiento de todas las políticas internas y regulaciones externas aplicables.

  • Preparar y presentar informes sobre el desempeño operativo y las iniciativas de mejora.

Acerca de Ti

  • Profesional graduado en Administración de Empresas, Negocios Internacionales o carrera afín.

  • 2 a 3 años de experiencia en liderazgo de equipos, gestión de métricas de desempeño (ANS, calidad, KPIs) y supervisión de actividades operativas.

  • Habilidades comprobadas para coordinar reuniones con stakeholders, resolver problemas operativos, implementar mejoras en procesos y garantizar el cumplimiento de políticas internas y regulaciones externas.

  • Capacidad para preparar reportes ejecutivos y presentar resultados a stakeholders.

El desarrollo profesional y la oportunidad de impactar a nivel regional son parte integral de la cultura de Gallagher GCoE LatAm.

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Required Skill Profession

Operaciones Y Administración De Empresas



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