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Urgent! Ssr Experience Design Legal Claims Assistant Job Opening In Bogotá – Now Hiring Despegar

Ssr Experience Design Legal Claims Assistant



Job description

En el
**#EquipoDespegar
somos un grupo de grandes profesionales dedicados a crear las mejores experiencias para que los viajes enriquezcan la vida de las personas.

Trabajamos en equipo, nos involucramos, no nos da miedo equivocarnos y siempre vamos por más.

**#EquipoDespegar
es crecer, desarrollarse, es proponerse un objetivo y no parar hasta alcanzarlo.

Innovamos, creamos, aprendemos de los errores, y así, nos consolidamos como la plataforma de viajes más importante de Latinoamérica.

Resolvemos problemas complejos y desarrollamos nuevas soluciones de base tecnológica para estar a la vanguardia de la industria de viajes.

**Tenemos un nuevo desafío para quienes
:

-Son protagonistas de su desarrollo profesional y buscan potenciar al máximo su talento.

-Son centralizadores de información y aspiran a generar soluciones de alta calidad.

-Son pushers por naturaleza y se dedican a hacer que las cosas pasen.

-Son exigentes, competitivos, no se conforman con cumplir y buscan superarse constantemente.

Principales funciones

  • Identificar oportunidades de mejora continua en los procesos operativos del equipo, optimizando tiempos y calidad de ejecución
  • Trabajar en la estrategia  de legal claims para crear proyectos de alto impacto junto con los equipo de tecnología
  • Lograr el entendimiento de la causa raíz de los reclamos judiciales para buscar resolverlos con los equipos pertinentes.

  • Detectar y proponer mejoras de procesos que surjan de las líneas de pérdidas recibidas en todas las áreas de la compañía.

  • Control y monitoreo de las líneas de perdidas recibidas, entendiendo los impactos y los accionables que se deben implementar

Requisitos

  • Estudiantes o profesionales de las carreras de Administración, Ingeniería Industrial, Turismo o afines (No excluyente)
  • Experiencia de al menos 1 año en áreas similares, de mejora de procesos y/o mejora continúa
  • Experiencia en análisis e interpretación de datos
  • Excel intermedio (Excluyente).

  • Herramientas de diagramas (Miro).

  • Conocimiento en herramientas de Google sheets
  • Experiencia en el uso de herramientas de IA para automatizar reportes y análisis de datos.

    Implementación de soluciones de IA conversacional para mejorar la atención al cliente

**Te Ofrecemos

Ser parte de una empresa experta en su industria.

Pertenecer a un equipo de profesionales apasionados por viajar en el mundo de la tecnología y hacer posible que otros viajen.

Integrar un equipo que utilice la tecnología como vía de innovación y resolución de oportunidades.

Desarrollar tu propia carrera en un mundo competitivo y desafiante.

Si quieres ser parte de un equipo único en el mercado, al que le gusta resolver, innovar y crear valor, súmate

Convierte a Despegar en tu próximo destino

En Grupo Despegar estamos comprometidos con la generación de un ambiente laboral inclusivo en el cual la meritocracia y la igualdad de oportunidades son parte de todos nuestros procesos de gestión de talento, fomentando la diversidad como parte de nuestra cultura en constante evolución * *


Required Skill Profession

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    Unlock Your Ssr Experience Potential: Insight & Career Growth Guide


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