Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Sr. Trainer I MED.
Colombia Jobs Expertini

Urgent! Sr. Trainer I - MED Job Opening In Bello – Now Hiring Convergys



Job description

Job Title: Sr. Trainer I - MED

Job Description:

The Trainer is responsible for delivering client-focused training to address new hire, product update, and recursive training requirements in support of client programs to ensure superior workforce preparation with best-in-class service and delivery.

This position requires attaining and maintaining certification in the Trainer Certification Program, providing mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.

  • Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.

  • Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.

  • Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities.

  • Accountable for achieving individual training performance metrics.

  • Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business needs (where required).

  • Maintain relevant product knowledge for each account by taking calls, attending client and cross-functional meetings (as needed), and side-by-side observations.

  • Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.

  • May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids.

  • Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation.

  • Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis.

  • Participate and contribute to a continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.

Location: COL Medellin - Fabricato - Cra.

50 #38a-185, Rincon Santos, Bello, Antioquia

Language Requirements:

Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

#J-18808-Ljbffr


Required Skill Profession

Formación & Coaching



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Sr Trainer Potential: Insight & Career Growth Guide


  • Real-time Sr Trainer Jobs Trends in Bello, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sr Trainer in Bello, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7439 jobs in Colombia and 3 jobs in Bello. This comprehensive analysis highlights market share and opportunities for professionals in Sr Trainer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Sr. Trainer I MED Job?

    Great news! is currently hiring and seeking a Sr. Trainer I MED to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Convergys adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Sr. Trainer I MED Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bello. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Sr. Trainer I MED?

    Key qualifications for Sr. Trainer I MED typically include Formación & Coaching and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Sr. Trainer I MED?

    To improve your chances of getting hired for Sr. Trainer I MED, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Sr. Trainer I MED Job Success
    Convergys interview tips for Sr. Trainer I   MED

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Convergys's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Sr. Trainer I MED interview at Convergys, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Convergys's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Sr. Trainer I MED Positions

    Setting up job alerts for Sr. Trainer I MED is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!