Overview
Talent Acquisition Manager // Head Hunter // Technical profiles IT & Digital Industry // Talent Attraction // High Management Recruitment // Americas
Company Description
One Sutherland — a global team where everyone is working together to create great breakthrough solutions.
Our workforce has thrived in an environment of diversity of thought, experience and background.
Sutherland is an equal opportunity employer.
We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Sutherland was founded 38 years ago (1986).
Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
Job Description
NICE PROJECT MANAGER
Sutherland is looking for Project Managers who want to benefit from a great onboarding program, work environment, job stability and professional growth opportunities, working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world, NICE Software Solutions.
The Project Manager is responsible for planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues.
Lead activities to foresee risks and issues and create the required mitigation plans.
If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities
- End-to-end management of a project or program of projects including: Scope Management
- Time Management
- Quality Management
- Communications Management
- Procurement/Subcontractor Management
- Stakeholder Management (internal and external)
- Manage all phases of project – Initiation, Planning, Execution, Monitor and Control and Closing
- Effective use of NICE project management methodology, processes, tools, techniques and templates
- Define project tasks and prepare project plans; monitor, manage, and communicate project progress; manage scope and scope changes
- Motivate and manage the project team; provide feedback on performances
- Act as single point of contact for assigned projects and represent NICE or Business Unit in internal and external/customer forums
- Provide advice on roadmaps and long-range plans for leveraging the solution and maximizing ROI
- Proactively manage issues and escalate as required to resolve them
- Report on project status to internal and external stakeholders
- Manage project-related revenue and revenue forecast; keep management systems updated
- Measure quality and efficiency of delivery; contribute to lessons learned and improvements
- Participate in the broader PM community to increase efficiency
Qualifications
Our most successful candidates will have:
- Minimum of 5 years of current proven experience as a PM leading teams in a matrix environment; experience with international clients is required
- Experience as a project manager for a consulting or software organization delivering solutions to external clients
- Experience managing the full software SDLC as a project manager, including discovery, design and development of custom solutions
- Proven ability to manage complex and dynamic projects for external customers
- Proven ability to manage large and simultaneous projects
- Proven experience managing IT, Telephony, Software projects
- Proven ability to form strong customer relationships
- Proven ability to span business and technical issues
- Ability and willingness to work in a highly dynamic environment
- Ability to work in a global collaborative team environment
- Strong business acumen and orientation
- Revenue forecast management
- Budget management
- Bachelor or Master’s degree in systems engineering or related fields
- Proficient communication skills in English
Employment details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting, Software Development, and IT System Custom Software Development
#J-18808-Ljbffr