Senior Salesforce Project Manager
NeuraFlash We are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce.
As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results.
As the Project Manager, you will manage projects for our Enterprise customers by providing day‑to‑day leadership to analyze their requirements, develop designs, and implement cloud‑based solutions based on the Salesforce platform.
Responsibilities
- Monitor and manage project financials, scope, and schedule to ensure projects stay on track.
- Drive implementations of high‑quality AI and digital service solutions.
- Act as primary day‑to‑day point of contact for the client and the operational aspects of the project.
- Facilitate or co‑lead client project manager status meetings with sponsors and stakeholders.
- Assist consultant team members in delivering client presentations during requirements, design, pilot, and user acceptance testing sessions.
- Plan, initiate, and manage Business‑to‑Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects.
- Coordinate IT project teams to ensure client business requirements are effectively incorporated into design specifications, multi‑platform integrations, and data transfers.
- Assess business implications for each project stage.
- Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery.
Required Qualifications
- 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform.
- Experience working in a professional services/consulting environment.
- Experience applying Agile approaches to project management.
- Experience with Salesforce.com serving as project manager or scrum leader.
- Experience with estimation/sizing and SOW/Change Order contracting.
- PMP or Scrum Master certification preferred.
- Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform.
- Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications.
Preferred Skills
- Strong presentation and communication skills.
- Ability to work cohesively within a team and/or effectively as an individual.
- Bachelor's Degree in Business, Engineering, Information Technology or Management.
- Professional and confident while maintaining a focus on customer success.
Benefits
- Remote & In‑Person: Work from our headquarters in Massachusetts, one of our regional hubs, or remotely; we keep everyone connected and unified as one team.
- Travel: Up to 25% travel commitment for certain roles.
- Flexibility: We value good work over hours, trusting employees to balance life and responsibilities.
- Collaboration: Open communication channels with executive leadership and everyday teamwork.
- Celebration: Regular team events and informal gatherings to maintain a healthy workplace culture.
Location: NeuraFlash strives to provide flexibility to work in the location that best fits your lifestyle.
Remote work is available for U.S., Canada, India, and Colombia employees.
For U.S. employees, locations include any of our hub sites within the United States.
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