Overview
Specialist, Implementation
Mastercard Bogota, D.C., Capital District, Colombia
Responsibilities
- Lead processing implementation projects of a technical and non-technical nature during the planning, execution, implementation and post-implementation phases.
- Deliver standard implementation activities ensuring quality and reliability of the implementations.
- Provide end-to-end project execution throughout processing implementation projects.
- Assess and document customer needs and plan corresponding implementation activities.
Act promptly on issues during project execution to determine possible solutions.
- Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
- Identify appropriate processing implementation support documentation (contracts, agreements, forms, etc.) to be provided by customers and guide them through applicable Mastercard processing rules, specifications and documentation.
- Handle multiple customer processing implementation projects in parallel.
- Serve as the main point of contact with internal areas (Franchising, Legal, Product specialists, Finance) for projects with no Customer Delivery participation.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Exact Sciences or Business
- PMP certification from PMI (or equivalent) desired
- Strong technical knowledge (networks, communication protocols, hardware/software platforms, testing environments)
- Ability to understand business requirements and match them with technical implementation aspects
- Ability to interact well with customers
- Good project management skills
- Ability to work as a part of a cross functional team
- Fluent English
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Job Details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Information Technology
- Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet
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