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Urgent! Specialist AFR Job Opening In Bogotá – Now Hiring DHL Global Forwarding

Specialist AFR



Job description

Title: Specialist - AFR
Location: GSC BOG
Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation.

Key Responsibilities
:

  • Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers.

  • Frequent contact with stakeholders to be aware of shipment status and Keep customers timely informed about import processes of their shipments through emails, Calls and Status Reports.

  • Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3) but also on Carrier's websites.

  • Give support on track & trace activities and performance reporting for Shipment Management Service Line.

  • Add value to our customers through continuous improvement initiatives.

  • Cross-training within the team

Skills / Requirements
:
Students/professionals in industrial engineering, international business, or related fields.

  • Minimum of 1 year in Logistics.

    OFR/ AFR Knowledge is a plus.

  • Good communication in English B2 (verbal and written).

  • Customer service and communication skills.

  • Teamwork and autonomy


Required Skill Profession

Other General



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    Unlock Your Specialist AFR Potential: Insight & Career Growth Guide


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    DHL Global Forwarding interview tips for Specialist AFR

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