Type of Employment:
Full-time | Work From Home
Work Shift:
U.S. Business Hours
About Us
At
OurAssistants
, we partner with U.S.-based property management companies to provide skilled virtual professionals who help streamline operations and deliver excellent service to residents and property owners.
We foster a growth-oriented, collaborative, and remote-friendly work environment.
Learn more at
Role Description
This is a
full-time remote role
for a
Bilingual Move-in Coordinator
.
The coordinator will oversee and manage the move-in process, facilitate communication between clients, tenants, and service providers, ensure documentation is completed accurately, and resolve inquiries or concerns promptly.
The role also involves refining workflows to deliver a seamless move-in experience and improve client satisfaction.
Responsibilities
- Coordinate and manage the end-to-end move-in process for new tenants
- Communicate with property managers, residents, and vendors to ensure timely task completion
- Prepare, review, and organize move-in documents and leasing requirements
- Follow up on pending items, signatures, approvals, and payments
- Schedule inspections, cleanings, key handoffs, and utility arrangements
- Track progress and update records in property management software
- Respond to tenant and client questions with professionalism and accuracy
- Identify process improvements to enhance the move-in experience
Qualifications
- Fluency in both
English and Spanish - Experience in the
property management industry - Proficiency with
property management software
(AppFolio, Buildium, etc.) - Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Comfortable using remote work tools and technology
- Ability to work independently and meet deadlines
- Strong attention to detail and problem-solving skills
- Experience in relocation or move-in coordination is a plus
Additional Requirements
- Must currently reside in
Latin America - Must have a
stable internet connection
and a
remote-ready workstation
If interested, please send your resume to
florence.-