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Social Media Community Manager & Moderator - Simplified AND Traditional Chinese Job Opening In WorkFromHome – Now Hiring Social Element


Job description

We use our next-level understanding to help brands show up on social the way their audience needs, and be more human.

We don’t stop at helping brands.

We’re training all generations in how to social safely.

Making Social Better is what keeps us up at night and gets us out of bed in the morning.

Because when we Make Social Better every day, a better tomorrow is inevitable.

Job Details:

Remote from Spain, Freelance

About Us:

Founded 24 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.

To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other, and making a huge impact.

Job Opportunity:

We have some exciting new opportunities to work with a leading nonprofit organization within the travel and tourism industry.

Leverage your talent and enthusiasm for all things California —its stunning landscapes, vibrant cities, and unique culture.

Be part of a team that inspires travelers from around the world to discover the magic of the Golden State.

We are looking for native level Simplified or Traditional Chinese Social Media Community Managers & Moderators to monitor social channels and excite and engage with their audience.

Community Manager & Moderator

Our mission is to cultivate strong, genuine connections with our brand's audience, creating a true sense of community and sparking engagement through meaningful interactions.

By actively monitoring social media channels, we ensure that every comment and piece of content shared reflects positively and authentically on the brand.

Responsibilities:

  • Dive into the travel and tourism world and connect with the brand's audiences for the Chinese markets, in addition to moderating content.

  • Address customer inquiries and comments, ensuring each interaction is timely, professional, and resonates with the brand's tone of voice.

  • Engage across multiple platforms like TikTok, Instagram, Facebook, keeping the conversations vibrant and engaging.

  • Manage and grow an enthusiastic online community, ensuring a welcoming and judgement-free zone.

Working Hours:

We are looking for someone with greater availability across the week and particularly on weekends.

Shifts: Moderation 6pm, Engagement 10pm (UK times).

Child Protection:

At Social Element, we place the protection of children at the heart of everything we do.

We believe everyone has a responsibility to promote the welfare and safety of all children.

Requirements:

  • Excellent Simplified Chinese language knowledge and superb writing skills.

  • Advanced English language skills.

  • Background experience in engagement, social customer care, and/or community management.

  • Social Media knowledge and experience in using Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, and/or YouTube.

  • Confidence with digital technology and the ability to use a range of tech tools.

  • Cultural knowledge and interest in California, and the capacity to learn and understand the California brand and product offering.

  • A self-motivated social media expert who thrives in a remote environment.

IT Policy:

We operate a BYOD (Bring Your Own Device) Policy, which means your PC will need to meet the following requirements: Operating system - Windows 11 / MAC OS X version 13 (Ventura) or higher with Admin credentials, at least 8GB RAM, a secure home-based broadband Internet connection, 40 GB available HDD, a Webcam and headset, and an Android or iOS device for 2FA.

Hiring Process:

  1. Online Assessment in Engagement and Moderation
  2. Behavioural interview with one of our Talent Team Members

How To Apply:

Simply upload your resume and a cover letter, including details of your personal/professional experience, why you are interested in being part of our team, and other relevant information.

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Required Skill Profession

Comunicación Y Rr. Pp., Marketing Online


  • Job Details

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Unlock Your Social Media Potential: Insight & Career Growth Guide


Real-time Social Media Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Social Media in WorkFromHome, Colombia, highlighting market share and opportunities for professionals in Social Media roles.

8999 Jobs in Colombia
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7898 Jobs in Workfromhome
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Download Social Media Jobs Trends in Workfromhome and Colombia

Are You Looking for Social Media Community Manager & Moderator Simplified AND Traditional Chinese Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Social Element adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Social Media Community Manager & Moderator Simplified AND Traditional Chinese Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Social Media Community Manager & Moderator Simplified AND Traditional Chinese?

Key qualifications for Social Media Community Manager & Moderator Simplified AND Traditional Chinese typically include Comunicación Y Rr. Pp., Marketing Online and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Social Media Community Manager & Moderator Simplified AND Traditional Chinese Job Success

Social Element interview tips for Social Media Community Manager & Moderator   Simplified AND Traditional Chinese

Here are some tips to help you prepare for and ace your Social Media Community Manager & Moderator Simplified AND Traditional Chinese job interview:

Before the Interview:

Research: Learn about the Social Element's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Social Media Community Manager & Moderator Simplified AND Traditional Chinese interview at Social Element, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Social Element's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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