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Urgent! Site Reliability Engineer Job Opening In Colombia, Colombia – Now Hiring Forte Group

Site Reliability Engineer



Job description

Direct message the job poster from Forte Group

Our client is a leader in full-stack automation for mission-critical business processes.

Their SaaS-based composable automation platform, purpose-built for ERP, empowers organizations to orchestrate, manage, and monitor workflows across any application, service, or server — in the cloud or on-premises — with confidence and control.

Core Values : One Team • Make Your Own Weather • Obsess over Customer Success • Work the Problem • Be Curious • Own the Outcome • Respect Each Other

Responsibilities

  • Monitor alerts and system health, document incidents, and escalation issues as needed while participating in 24/7 on-call support
  • Automate manual tasks and implement scripts and checks to improve infrastructure reliability and performance
  • Deploy and manage infrastructure in EKS/Kubernetes clusters using Terraform and Helm, and support existing environments in Docker and Docker Swarm
  • Proactively implement monitoring solutions and create automation for root cause analysis (RCA) and remediation
  • Collaborate closely with Support, Customer Success, Migration, and Professional Services teams to deliver best-in-class SaaS reliability
  • Plan and execute deployments and updates with a strong customer-centric focus, minimizing impact on users
  • Investigate incidents, perform RCA, implement preventive measures, and define actions for relevant teams

Qualifications

  • Hands-on experience as an AWS Cloud Engineer, with strong knowledge of EKS, Terraform, and Helm
  • Proficiency with Docker and Docker Swarm, and a solid understanding of AWS IAM roles and policies
  • Experience in logging and monitoring AWS resources using CloudWatch, and working in a Linux environment
  • Strong scripting skills in Bash and/or Python, with a good understanding of REST APIs.
  • Experience with monitoring solutions such as Grafana and Prometheus
  • Customer-facing communication skills to explain issues and RCA findings effectively
  • Background in product/application support for SaaS solutions and familiarity with APIs, databases, systems architecture, and design
  • Experience designing, implementing, and operating within a DevSecOps environment

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Engineering and Information Technology

Industries

  • IT Services and IT Consulting
  • Software Development
  • IT System Custom Software Development

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Required Skill Profession

Redes Y Sistemas



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    Unlock Your Site Reliability Potential: Insight & Career Growth Guide


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