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Urgent! Site Reliability Engineer Job Opening In Colombia, Colombia – Now Hiring EPAM Systems

Site Reliability Engineer



Job description

We are looking for a skilled Site Reliability Engineer to join our team.

This position will focus on supporting the LatAm timezone, working closely with a team of SREs and a hands-on Lead SRE, while collaborating with a European-based SRE team.

The role ensures seamless follow-the-sun 24/7 on-call support for a customer platform comprising multiple Java backend services.

We accept CVs in English only.

Responsibilities

  • Deliver 12/7 on-call support for Java backend services, ensuring consistent platform performance and uptime
  • Oversee API Gateway observability to monitor and safeguard service health
  • Implement and deploy patches to address issues in Java code and cloud infrastructure components
  • Build and maintain metrics and dashboards to evaluate and enhance platform stability and performance
  • Develop and refine runbooks for EOS backend services to optimize operational workflows
  • Track and monitor Service Level Objectives (SLOs), addressing errors and contributing code changes to improve service reliability
  • Diagnose and resolve complex system issues using logs and telemetry to identify root causes effectively
  • Work with various teams to ensure operational readiness and improve incident response processes

Requirements

  • A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
  • At least 2 years of experience in Java backend development and working in DevOps or SRE roles
  • Expertise with Amazon DynamoDB, Amazon ElastiCache, and other AWS cloud services
  • Proficiency with Git for version control and Gradle for build automation
  • Strong knowledge of observability practices and troubleshooting in distributed systems
  • Ability to process and apply large amounts of information quickly during on-call scenarios
  • Skilled in analyzing logs and telemetry to diagnose and resolve complex system challenges
  • Strong written communication skills to document operational issues during live incident responses
  • Dedication to improving SLOs across multiple systems using repeatable and structured processes
  • Fluent English communication skills, both written and spoken, at a B2 level or higher

Nice to have

  • Familiarity with Apache Cassandra for managing distributed databases
  • Experience with Apache Kafka for real-time data streaming applications
  • Knowledge of Grafana for creating and maintaining observability dashboards
  • Proficiency in backend development using Java and Scala
  • Hands-on experience with Kubernetes for managing containerized applications
  • Understanding of New Relic for monitoring application performance
  • Experience with Terraform for managing infrastructure as code

We offer

  • Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
  • Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan.

    We have a couple of options, so you can choose what is best for you and your family
  • Visual Benefit - Seeing your work for us would be a sight for sore eyes.

    We want your vision to always be at 100% which is why we offer up to $ COP for any visual health expenses
  • Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan.

    So, your family is covered, even if you are gone.

  • Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days.

    Your health is the most important thing to us
  • Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
  • Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
  • Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
  • Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.

EPAM is a leading global provider of digital platform engineering and development services.

We are committed to having a positive impact on our customers, our employees, and our communities.

We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


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    Unlock Your Site Reliability Potential: Insight & Career Growth Guide


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