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Site Reliability Engineer Job Opening In Colombia, Colombia – Now Hiring AgileEngine


Job description

About us

AgileEngine is an Inc.

5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

About the Role

As a
Site Reliability Engineer
, you will play a key role in ensuring the stability and performance of a large-scale SaaS platform, directly impacting customer experience and trust.

This role offers the chance to collaborate across engineering, support, and product teams while driving improvements in automation, monitoring, and cloud infrastructure.

You'll be part of a culture that values proactive problem-solving, continuous learning, and innovation, giving you the opportunity to grow your expertise in AWS, Kubernetes, Terraform, and DevSecOps practices while shaping the reliability of mission-critical systems.

What you will do

  • Shift: Monday – Thursday 8AM – 7PM PST (11AM – 10PM EST) with rotating on-call;
  • On call shifts: every 6 weeks, for one week as primary responder and next week as secondary;
  • Manage alerts daily, check systems, and escalate issues as needed;
  • Be part of a team that provides 24×7 on-call support for critical SaaS events;
  • Be available in case of emergencies when team members are not available or need help;
  • Document issues and remediation steps;
  • Proactively create appropriate monitors in the EKS/K8S ecosystem;
  • Deploy to EKS/K8s cluster using Terraform and Helm;
  • Learn and maintain existing infrastructure running under Docker Swarm;
  • Improve existing infrastructure health by implementing checks and scripts to correct known issues;
  • Maintain and develop deployment code;
  • Automate manual tasks;
  • Implement/integrate new technologies in our Cloud Infrastructure;
  • Collaborate with other teams and departments to provide the highest level of support and assistance;
  • Apply a real customer focus when planning deployments/updates, having the customer in the forefront of the mind, and considering the impact on them before making changes;
  • Work closely on solutions with Support, Customer Success, Migration, and Professional Services teams to provide the best in class SaaS service to our customers;
  • Perform RCA and take necessary corrective actions to prevent the recurrence of issues;
  • Create and assign alert-related actions to the appropriate team after the investigation;
  • Handle support requests for environment-specific actions;
  • Identify and provide automation requirements to improve RCA.

Must haves

  • 2+ years
    of professional experience;
  • Experience working with Datadog
    ;
  • Hands-on experience as an AWS Cloud Engineer;
  • Working knowledge of EKS/Terraform/Helm;
  • Working Experience with Docker and Docker Swarm;
  • Good understanding of AWS IAM roles and policies;
  • Experience logging and monitoring AWS resources using CloudWatch logs;
  • Experience working in a Linux environment;
  • Proficient in Bash and/or Python scripting;
  • A strong understanding of web technologies such as REST APIs;
  • Working Experience with monitoring solutions, such as Grafana and Prometheus;
  • Excellent oral and written communication skills;
  • Customer-facing communication skills to effectively explain issues and RCAs to them;
  • Experience in Product/Application Support for SaaS-based products;
  • Understanding of APIs, Databases, Systems Architecture, and Design;
  • Designing, implementing, and operating in a DevSecOps;
  • Excellent communication skills, both written and verbal;
  • Ability to work independently as well as within a collaborative environment;
  • A technical aptitude with the desire to learn new and evolving technologies;
  • Upper-Intermediate English level.

Perks and Benefits

  • Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

  • Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

  • A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

  • Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Site Reliability Potential: Insight & Career Growth Guide


Real-time Site Reliability Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Site Reliability in Colombia, Colombia, highlighting market share and opportunities for professionals in Site Reliability roles.

1676 Jobs in Colombia
1676
31 Jobs in Colombia
31
Download Site Reliability Jobs Trends in Colombia and Colombia

Are You Looking for Site Reliability Engineer Job?

Great news! is currently hiring and seeking a Site Reliability Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AgileEngine adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Site Reliability Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Site Reliability Engineer?

Key qualifications for Site Reliability Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Site Reliability Engineer?

To improve your chances of getting hired for Site Reliability Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Site Reliability Engineer Job Success

AgileEngine interview tips for Site Reliability Engineer

Here are some tips to help you prepare for and ace your Site Reliability Engineer job interview:

Before the Interview:

Research: Learn about the AgileEngine's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Site Reliability Engineer interview at AgileEngine, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AgileEngine's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Site Reliability Engineer Positions

Setting up job alerts for Site Reliability Engineer is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!