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Urgent! Shuffler Team Manager Job Opening In Bogotá – Now Hiring ARRISE



Job description

ARRISE Bogota, D.C., Capital District, Colombia

Overview

Join to apply for the Shuffler Team Manager role at ARRISE .

About us

ARRISE, a leading supplier of player-favourite content to the iGaming industry.

We are a software development and services company delivering end-to-end digital solutions.

Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions.

Together, we form a cross-functional powerhouse that is driven to deliver.

Responsibilities

  • Maintaining supervision on Supervisors and Shufflers.

  • Follows and supervises the updates and amendments concerning the Shuffling procedures.

  • Provide the highest standards of professionalism and politeness towards the live casino audience.

  • Flexible attitude to changing priorities, including changes to shifts and covering colleague absences if required.

  • Attend training courses/workshops as required and strive to continually improve his/her own technical skills.

  • To keep in order documentation for audit.

  • To carry out any other duties that may be reasonably requested from time to time.

  • Transmits to the management the player's impression regarding their game experience.

  • Suggests measurements to improve the player's experience.

  • Active participates in reaching the company’s targets.

  • Mentoring and guiding subordinates that are members of their teams.

  • Guide the new hired throughout the Probation Period
  • Engage the senior dealers and guide them to become reliable mentors.

  • Keeps track of subordinates and proactively works aiming to improve their KPIs and work ethics.

  • Promptly decides measures to be taken to address unacceptable situations.

Supports and offers feedback regarding any ongoing personal development plans made by the Line Manager.

  • Reports to hierarchic superiors any kind of relevant feedback regarding subordinates and their needs.

  • Holds practice sessions with the subordinates to improve their general performance.

  • Ensures that subordinates have all the necessary knowledge regarding current standard operating procedures.

  • Ensures that all the Internal Regulations are fully followed by all their subordinates and by all the members of the Department.

  • Actively works on self-development and to enhance all subordinate's knowledge, according to the line manager's vision.

  • Respecting the rules of the games and operating in compliance with the company's standards and regulations.

  • Leading workshops, training sessions and other activities that aim for company's growth, excellency, and performance.

  • The Shuffler TM is entirely responsible for the whole shift, when he is alone on the shifts if more SH TM on the same shift, they share the responsibilities of the entire Shift, including DV, Shufflers, Senior Shufflers, and Shuffler Supervisors.

  • Update Team manager templates as per latest updates.

  • Propose promotions and interviews.

What we offer

  • Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.

  • Competitive salary.

  • International work environment.

  • Opportunities for advancement to higher positions in online casino.

When operation goes live

  • Home & Emergency Medical Assistance Plan
  • Free daily lunch
  • Gym

Job details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management
  • Industries: Software Development
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Required Skill Profession

Comercio, Importación Y Exportación



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    Unlock Your Shuffler Team Potential: Insight & Career Growth Guide


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    ARRISE interview tips for Shuffler Team Manager

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    • Other Openings
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