ServiceNow CMDB Engineer

Polaris Advisors bridges technology and care.

With offices in the US and Colombia, we partner with hospitals and health systems to cut through the complexity of healthcare IT - freeing clinicians to focus on what matters most: patients.

From EHR implementation to ongoing IT and operational support, we help organizations transform how they work, without burning out the people who make it all possible.

We’re looking for a ServiceNow CMDB Engineer to join our team supporting enterprise-level ServiceNow projects.

This person will take ownership of CMDB implementation, configuration, and management , ensuring accuracy, performance, and alignment with best practices (CSDM framework).

Key Responsibilities

• Implement, configure, and maintain the ServiceNow CMDB .
  
  
• Lead or support reimplementation and optimization of CMDB data models.
  
  
• Integrate Discovery, Service Mapping, and external data sources.
  
  
• Ensure CMDB data integrity, reconciliation, and relationship accuracy.
  
  
• Collaborate with ITOM/ITSM teams to design and improve configuration processes.
  
  

Requirements

• 3+ years of experience with ServiceNow (CMDB / ITOM / Discovery).
  
  
• Proven hands‑on experience implementing or reconfiguring CMDBs.
• Strong knowledge of CSDM, Discovery, and integrations (API, Import Sets) .
  
  
• One or more ServiceNow certifications (CSA, CIS, CAD, ITOM) preferred.
  
  
• Excellent communication skills in English.
  
  

If you’re passionate about ServiceNow and have real-world experience managing CMDB environments, we’d love to hear from you!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• IT Services and IT Consulting

Referrals increase your chances of interviewing at Polaris Advisors by 2x

Get notified about new Software Engineer jobs in Colombia .