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Urgent! Service Manager – IT Continuity & Disaster Recovery Job Opening In Madrid – Now Hiring Robert Walters Spain

Service Manager – IT Continuity & Disaster Recovery



Job description

Misión del puestoBuscamos un/a Service Manager con experiencia contrastada en gestión de servicios IT y planes de recuperación ante desastres (Disaster Recovery).

Será responsable de garantizar la continuidad de los servicios críticos, liderando la definición, implementación y supervisión de planes de continuidad y recuperación, en coordinación con los equipos técnicos y de negocio.

Responsabilidades principales

Liderar y coordinar los planes de Disaster Recovery (DR) y continuidad IT.

Asegurar el alineamiento entre SLA, OLAs y planes de continuidad con las áreas de negocio y TI.

Supervisar la ejecución de pruebas de continuidad y garantizar su efectividad.

Realizar seguimiento y reporting de KPIs de continuidad y disponibilidad a la dirección.

Coordinar la respuesta a incidentes críticos, asegurando la rápida recuperación de los servicios.

Colaborar con proveedores y auditores externos en la gestión de continuidad IT.

Mantener actualizada la documentación de planes de continuidad y recuperación.

Formación: Ingeniería Informática, Telecomunicaciones o similar.

Experiencia: mínimo 5 años en gestión de servicios IT (Service Management) y al menos 2-3 años en proyectos de Disaster Recovery/BCP .

Conocimientos valorables: ITIL, ISO 22301 (Continuidad de Negocio), ISO 27031 (Disaster Recovery), gestión de crisis.

Competencias: liderazgo, organización, capacidad de negociación, orientación a resultados.

Incorporación a proyectos estratégicos de continuidad y resiliencia IT .

Entorno internacional y dinámico.

Formación continua y certificaciones (ITIL, ISO, etc.).

Paquete retributivo competitivo acorde a la experiencia.

Sobre la posición

Tipo de contrato: Perm

Especialización: IT & Telecomunicaciones

Sector: Tecnología de la información

Tipo de trabajo: Presencial

Nivel de experiencia: Mando intermedio

Referencia: PHO4J0-F5CD6C6A

Fecha de publicación: 17 de septiembre de 2025

#J-18808-Ljbffr


Required Skill Profession

Seguridad, Protección Laboral Y Medioambiental



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