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Urgent! Service Designer - cali Job Opening In Santiago de Cali – Now Hiring Bancow

Service Designer cali



Job description

Somos un banco amable, sencillo y generoso que trabaja con pasión, alcanzando día a día los sueños de los microempresarios de Colombia y los propios.

Queremos que te sumes a vivir la mejor experiencia y hagas parte de nuestro Banco.

Descripción

En el Banco W acompañamos los sueños de los microempresarios Colombianos.

Por eso, tenemos PARA TÍ nuestra vacante Services Designer donde serás el responsable de diseñar y entregar servicios digitales que satisfagan las necesidades de los clientes y partes interesadas.

Esto incluye llevar a cabo investigaciones con usuarios, crear personas, proponer y diseñar touchpoints, experiencias e interacciones de usuario.

El rol también implica trabajar estrechamente con equipos multidisciplinarios, como desarrolladores, analistas de negocios y Product Owners, para asegurar que el diseño del servicio esté alineado con los objetivos generales y objetivos de la organización.

Requisitos

Deberás contar con entre 2 o 3 años de experiencia en diseño de servicios o experiencia al usuario, y experiencia en herramientas de diseño como Sketch, Adobe XD y Figma.

Buscamos que seas profesional titulado en diseño de servicios, diseñador industrial, ingeniero de diseño, diseñador UX o diseñador de medios interactivos.

Además, debes tener conocimientos en:

  1. Comprensión sólida de los principios y métodos del diseño de servicios y diseño centrado en el usuario, incluyendo investigaciones con usuarios, user personas y pruebas de usabilidad.

  2. Herramientas de prototipado de servicios, conocimiento profundo en las herramientas del diseño de servicios: user personas, mapa de la oferta, customer journey map, mapa del sistema, service blueprint.

  3. Herramientas de prototipado de servicios: prototipos de baja, media y alta fidelidad, maquetas 3D, Service Roleplay.

  4. Habilidades sólidas de comunicación y colaboración, con la capacidad de trabajar de manera efectiva tanto con equipos técnicos como no técnicos.

  5. Experiencia en el campo digital; el sector financiero es un plus.

  6. Conocimiento de marcos de trabajo.

Te ofrecemos un salario de 7.151.700 + Prestaciones de ley + Beneficios extralegales.

Área de trabajo

Proyectos (análisis, desarrollo, gestión y afines).

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Required Skill Profession

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    Unlock Your Service Designer Potential: Insight & Career Growth Guide


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