Senior QA Lead

Job description

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world.

Here, everyone is part of the story.

Part of a community that connects across the globe.

A place where creativity thrives, new perspectives are invited, and ideas matter.

A team where everyone makes play happen.

This role requires you to work onsite from Bogotá, Colombia (Salitre area).

We are Full Circle, and we're all about having fun and making great games that people want to play with their friends.

As the developers of Skate, we are set to provide an experience that embraces and builds upon everything our community found special about the previous games.

We believe in creating an inclusive world inside and outside of our games for our players and our team.

We are a geo-diverse studio, with team members located around the globe.

We are looking for a Senior QA Lead to join our Skate team in Bogota, Colombia.

You will lead the execution of the end-to-end Quality Verification strategy through close support and mentorship of our Quality Verification Feature owners and Craft Leaders.

With an eye for improvement opportunities, you will lead the advancement of our Quality Verification processes, workflows and guide their implementation.

You will report to our Quality Assurance Development Director.

Your Responsibilities
Quality Strategy and Test Planning

• End-to-end ownership of quality strategies utilizing your expertise in software testing and analysis of qualitative feedback
• Design and apply strategies and processes to enhance quality throughout all teams
• Accountable for the identification, escalation and mitigation of risks in your focus areas

Quality and Data Analysis

• Interpret data from numerous sources to produce clear, relevant information, informing decisions to improve product quality and QA service delivery
• Translate project metrics into data-driven decisions and strategies

Collaboration and Communication

• Work with other team members and partners to solve problems and improve processes
• Be the QA representative in meetings, offering insights, leading quality discussions, sharing information, and identifying potential risks

Mentorship and Team Support

• Mentor and support team members in implementing quality strategies
• Lead improvements and knowledge sharing across teams

People/Talent Management

• Manage, mentor and support QA team members
• Conduct performance reviews, support career development and ensure proper training

Our Requirements
Experience and Knowledge

• 5+ years of experience in software development, quality assurance, or game design
• Experience planning and executing a test strategy and tasks using Scrum/agile process
• 2+ years of direct or indirect leadership experience

Skills And Abilities

• Analytical and problem-solving skills
• Proven ability to translate project metrics into data-driven decisions and strategies
• Excellent collaboration and communication across disparate locations and cultures

EA Bogota Benefits

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
  
  
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave
• Meaningful Work - Opportunity to directly contribute to the development of EA titles
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program
• Work Environment - New office space in the heart of Salitre, inclusive work culture and supportive team environment

…and more

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA.

We value adaptability, resilience, creativity, and curiosity.

From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life.

Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.

We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer.

All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

We will also consider employment qualified applicants with criminal records in accordance with applicable law.

EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Required Skill Profession

Other General