Job description
**Company description**
Publicis Global Delivery (PGD); Publicis Groupe’s industry leading globally connected capability platform.
Where talent, technology & operations combine to delivery amazing solutions for our clients.
Expertise across Media, Data, Technology, Commerce & Production in all regions of the world.
PGD is comprised of the best talent, and ways-of-working, which enables global scale, innovation and transformation, each day.
Culture, growth and wellbeing underline all aspects of Publicis Global Delivery.
#WeArePGD #PowerofOne
**Overview**
We are seeking a highly motivated **Project Manager** with 5–6 years of experience in digital media, project management, or operations within an agency environment.
This individual will be responsible for **designing, implementing, and managing agency processes** that support digital media buying and placement for a Fortune 500 client.
The role requires strong coordination across multiple stakeholders—including client teams, internal agency teams, and partner agencies—to ensure flawless execution, alignment, and integration of workflows and systems.
**Responsibilities**
+ Lead the development, documentation, and management of agency processes that enable efficient digital media buying, placement, and reporting.
+ Coordinate directly with client teams to gather requirements, define workflows, and ensure seamless delivery across multiple projects and campaigns.
+ Partner with internal and external teams to integrate systems and processes across the client, the agency, and partner agencies.
+ Serve as a central point of contact, ensuring communication is clear, timely, and aligned to project objectives.
+ Identify process bottlenecks, propose solutions, and implement best practices to improve efficiency and accuracy.
+ Monitor project progress, track deliverables, and report status updates to senior stakeholders.
+ Ensure deliverables meet quality standards, deadlines, and client expectations.
+ Support change management by facilitating training, documentation, and adoption of new tools or workflows.
**Qualifications**
+ 5–6 years of experience in project management, operations, or process development within a **digital media agency** or related environment.
+ Strong understanding of **digital media planning, buying, and placement workflows** (programmatic, social, display, search, etc.).
+ Proven ability to **manage complex, multi-stakeholder projects** with attention to detail and follow-through.
+ Exceptional **communication and client-facing skills** ; able to translate technical or process requirements into clear, actionable steps.
+ High degree of fluency in **English (written and spoken)** is essential.
+ Strong proficiency with project management tools (e.g., Asana, Monday.com, Jira, MS Project) and collaboration platforms (Teams, Slack, SharePoint).
+ Experience with data and media systems integration is a plus.
+ PMP or equivalent project management certification is a plus.
**Additional information**
+ Proactive problem-solver with a process-oriented mindset.
+ Comfortable managing ambiguity and driving clarity.
+ Highly organized, detail-oriented, and deadline-driven.
+ Strong collaborator, able to build trust and influence without authority.
+ Client-service mindset with a focus on quality and results.
Required Skill Profession
Other General