Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior Process Optimization Consultant.
Colombia Jobs Expertini

Urgent! Senior Process Optimization Consultant Job Opening In Bogota – Now Hiring Visa

Senior Process Optimization Consultant



Job description

Job Description

Client Services works with issuers, acquirers, processors, and merchants worldwide to deliver on our commitment to uplift everyone, everywhere, by being the best way to pay and be paid.

To deliver on this critical mission, we must continually assess and improve our performance both internally and how we enable client success.  Our top priority is to transform our Client Services organization into one focused on client success, leveraging data, technology, and AI to deliver a service experience that delights our clients around the world.  The Strategic Initiatives and Transformation Office (SITO) is responsible for delivering on our 2030 strategy across Client Services.

The Senior Process Optimization Consultant will play a critical role in supporting the design, improvement, and governance of processes across Client Services.

This role reports into the Senior Director responsible for governance, process excellence and a slate of strategic initiatives.

This individual contributor role will focus on executing process improvement initiatives, applying Continuous Improvement methodologies, and collaborating with cross-functional teams to enhance client and employee experiences.

This is a hands-on role ideal for someone who thrives in a fast-paced environment, enjoys solving operational challenges, and is passionate about driving measurable impact through process excellence.

 

Key Responsibilities

  • Partner with cross-functional teams to improve client experience, service standards and/or, operational efficiency and effectiveness through process design and re-engineering.

  • Use a wide variety of analytical and process management skills to develop comprehensive process improvement plans.

  • Support process improvement initiatives across global teams, applying Continuous Improvement methodologies (Lean, Six Sigma, BPM).

  • Facilitate journey-mapping and design-thinking workshops to uncover root causes and co-create future-state processes with stakeholders.

  • Develop and maintain process documentation, including SOPs, process maps, and governance artifacts.

  • Drive implementation of metric-based improvements including monitoring, reporting, performance analysis and cost benefit.

  • Translate the 'voice of the client and/or employee' into strategic initiatives, partnering with global senior stakeholders to deliver on an improvement pipeline.

  • Acts as an ambassador to promote process excellence across Client Services through coaching and knowledge sharing.

  • Deliver stakeholder updates by translating complex problems into clear, data-driven insights that support informed decision-making

  • Collaborate with analytics teams to translate data into actionable insights for process optimization.

This is a hybrid position.

Expectation of days in office will be confirmed by your Hiring Manager.


Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.

• Minimum 5 years’ experience in successful delivery of large initiatives with demonstrated business value.

• Must be fluent in written and spoken English.



Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.

• Certified Lean Six Sigma Green Belt with a documented track record of financial benefits delivered through large-scale programs.

• Experience transforming service operations in payments, financial services, B2B SaaS, or other high-availability, regulated industries.

• Experience in leading matrix management of dynamic and multi-cultural teams, with shifting priorities in delivering commitments.

• Advanced analytical skills, able to synthesize data, model scenarios, and craft fact-based narratives that drive action.

• Expertise in the following: customer journey mapping, Agile or Lean product development, and change-management (e.g. certification in Prosci, CCMP) or equivalent experience driving cultural adoption of new ways of working.

• Strong analytical, problem solving, facilitation and project management skills.

• Working knowledge of modern data and analytics platforms (e.g., Power BI, Tableau, SQL) and AI or ML applications for process optimization.

• Expert ability to communicate a compelling narrative visually with PowerPoint.

• Experience working with Product and engineering teams a plus.



Additional Information

Visa is an EEO Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.


Required Skill Profession

Business Operations Specialists



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Senior Process Potential: Insight & Career Growth Guide


  • Real-time Senior Process Jobs Trends in Bogota, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Process in Bogota, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 50541 jobs in Colombia and 216 jobs in Bogota. This comprehensive analysis highlights market share and opportunities for professionals in Senior Process roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Senior Process Optimization Consultant Job?

    Great news! is currently hiring and seeking a Senior Process Optimization Consultant to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Visa adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Senior Process Optimization Consultant Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bogota. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Senior Process Optimization Consultant?

    Key qualifications for Senior Process Optimization Consultant typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Senior Process Optimization Consultant?

    To improve your chances of getting hired for Senior Process Optimization Consultant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Senior Process Optimization Consultant Job Success
    Visa interview tips for Senior Process Optimization Consultant

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Visa's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Senior Process Optimization Consultant interview at Visa, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Visa's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Senior Process Optimization Consultant Positions

    Setting up job alerts for Senior Process Optimization Consultant is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!