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Urgent! Senior Patient Care Representative (BOG) Job Opening In Bogotá – Now Hiring Hire Horatio CX
Position Summary: We are seeking a highly motivated and experienced Patient Care Representative to join our team.
This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insurance providers with meticulous care.
The ideal candidate is deeply empathetic and detail-oriented, with extensive experience in handling complex patient interactions with compassion.
We are looking for someone who can wholeheartedly take ownership of processes and isn’t afraid to thoughtfully build out their own scripts and workflows. In this role, you will have an immediate, profound impact on people's lives, providing support and understanding every step of the way.
Collaboration, infused with kindness and mutual respect, is key to being successful in this role.
Qualify potential clients and gently guide them through the Medicaid qualification process, offering support and clarity.
Coordinate with insurance providers and manage Electronic Visit Verification (EVV) systems with careful attention to detail, ensuring seamless transitions for patients.
Efficiently manage patient interactions, providing administrative support with genuine care and unwavering willingness to help.
Maintain accurate records and documentation in our custom Medicaid qualification system with precision and a commitment to patient well-being.
Identify process improvements and contribute to the development of best practices that prioritize patient comfort and ease.
During downtime, thoughtfully reach out to missed calls from prospects to ensure no opportunities to provide care are lost.
Build relationships internally with team members, ensuring a positive, team-oriented work environment built on mutual support and understanding.
Participate in team calls and patient interactions via video, maintaining a professional, friendly, and reassuring approach.
Minimum 3 years of customer service, executive assistant, insurance coordinator/patient access specialist, or equivalent (required).
Strong ability to manage inbound and outbound calls professionally.
Experience handling cold prospects and converting them into qualified patients.
Familiarity with Medicaid qualification processes and EVV systems.
Tech-savvy with experience using CRM systems and customer service software.
Full-time availability and willingness to work on-site.
Excellent communication and problem-solving skills.
We are looking for someone who is not only proficient in English but also enjoys building relationships, solving problems creatively, and taking ownership of their work.
If you're ready to contribute and grow with us, we’d love to meet you!
This is an on-site role based in Bogota.
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Unlock Your Senior Patient Potential: Insight & Career Growth Guide
Real-time Senior Patient Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Patient in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 50470 jobs in Colombia and 2708 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Senior Patient roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hire Horatio CX is currently hiring and seeking a Senior Patient Care Representative (BOG) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Patient Care Representative (BOG) Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hire Horatio CX adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Patient Care Representative (BOG) Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Patient Care Representative (BOG) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Patient Care Representative (BOG) interview at Hire Horatio CX, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hire Horatio CX's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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