POSITION SUMMARY
Join us to protect the digital future of our organization and the resilience of our operations
The Senior Cyber Security Operations Analyst is a key technical leader responsible for advanced security incident management, continuous monitoring of cyber threats, and the development of operational playbooks and processes.
Beyond day-to-day incident response, this role provides strategic input into security roadmap decisions, mentor other IT team members, and ensures that operational security practices align with business risks and compliance requirements.
MAIN RESPONSIBILITIES
Security Incident and Service Request Management
- Lead the identification, analysis, and resolution of complex cybersecurity incidents and service requests.
- Conduct advanced technical investigations, including forensics and root cause analysis, to determine impact, origin, and risk exposure.
- Produce detailed post-incident reports with actionable recommendations for long-term resilience.
- Coordinate major incident response efforts with internal teams, executives, and third-party vendors.
Monitoring and Event Analysis
- Oversee and optimize use of security monitoring and detection platforms (SIEM, EDR, DLP, etc.).
- Analyze security events, logs, and anomalies to detect sophisticated attack patterns.
- Develop and refine use cases, detection rules, and threat hunting procedures.
- Translate technical findings into
risk-based recommendations
for senior IT and business stakeholders.
Operational Processes and Playbooks Optimization
- Define, update, and continuously improve incident response playbooks and operational procedures.
- Ensure alignment with industry standards and compliance frameworks (NIST CSF, ISO 27001, etc.).
- Lead simulation exercises and response testing to validate organizational readiness.
- Provide guidance on integrating security controls into enterprise IT and OT environments.
Cross-Functional contributions
- Serve as a
technical subject matter expert (SME)
and support other IT analysts.
- Contribute to the security roadmap, technology evaluations, and process maturity improvements.
- Provide expert input on vendor risk assessments, compliance audits, and regulatory attestations.
- Drive continuous improvement of the organization's security awareness and education programs.
- Represent cybersecurity in cross-functional committees, risk assessments, or business projects.
- Provide after-hours leadership support for high-severity incidents.
QUALIFICATIONS
ACADEMIC
- Bachelor's degree in computer science, Information Security, or related field.
- Advanced industry certifications strongly preferred: CISSP, CISM, GIAC (GCIA, GCFA, or equivalent).
EXPERIENCE
- 7+ years of experience related to the field of Cyber Security.
- Proven track record in leading security incidents, mentoring analysts, and influencing security program.
SKILLS AND ABILITIES
Technical skills
- Deep expertise with security monitoring and analysis tools (SIEM, EDR, firewalls, DLP, etc.).
- Strong knowledge of network protocols, Windows/Linux operating systems, and enterprise applications.
- Hands-on experience with forensics, malware analysis, and advanced investigation techniques.
- Solid understanding of attack vectors, adversary tactics (MITRE ATT&CK), and defensive strategies.
- Familiarity with security architecture, asset classification, and risk management frameworks.
Non-Technical
- Demonstrated ability to lead during high-severity incidents and drive coordinated response.
- Strong communication skills with executives, technical teams, and non-technical stakeholders.
- Ability to mentor and coach non-security colleagues, fostering awareness and security culture.
- Analytical, decisive, and able to translate technical risks into business impact.
- High resilience under pressure with a commitment to organizational success.
- Result oriented with a commitment on team success.
LANGUAGES
- Fluent in English (spoken and written), including the ability to produce professional technical documentation and communicate effectively with stakeholders at all levels.
- French (spoken and written) is an asset.