Overview
Security Operations Center Analyst at TaskUs. The role is part of the security incident team responsible for detection and investigation of security events on the TaskUs global network, endpoints, and cloud environments.
The analyst ensures that security attacks are timely detected, escalated and remediated, and that alarms and alerts are investigated and addressed.
The position requires understanding processes and tools aligned with current threats and helping to stay ahead of attackers.
Key Responsibilities
- Investigation of Security Incidents
- Follow and/or create processes for security monitoring and response
- Hunting for suspicious activities and anomalies from various data sources
- Follow crisis communication plans for security incidents
- Communicate directly with data asset owners for business response plans
- Support compliance audits (client and regulatory standard audits including but not limited to PCI
- DSS, ISO 27001, and SOC 2 Type II)
- Help maintain SOC team performance metrics (SLAs and KPIs)
- Contribute to the effectiveness of SOC processes
- Participate in containment during security incidents
- Tune existing use cases to improve accuracy
- Basic knowledge of malware analysis
Qualifications
- Familiarity with system logs and what they indicate
- Enthusiasm and interest in Information Security
- Excellent customer service skills with the ability to communicate effectively with both technical and non-technical stakeholders
- Preferred hands-on experience in Security Operations Center
- 2+ years in Information Security or related education
- Experience with SOC team and processes
- Knowledge and experience in SOC best practices
- Strong knowledge of SIEM and EDR monitoring and incident management
- Knowledge in Firewall monitoring and incident management
- Knowledge in Cloud monitoring and incident management
- Knowledge in monitoring DLP alerts
- Foundations in network technologies, Windows and Linux operating systems, web application technologies and cloud technologies
- Knowledge in Threat Hunting and Forensic Analysis
- Risk Management skills
- Vulnerability Management skills a plus
- Great attention to detail, curiosity and teamwork
- Technical writing skills a plus
- Experience leading a team or in a lead role is a plus
- Willing to work in different shifts
Education / Certifications
- Bachelor’s degree in IT or related fields (preferred, not required)
- Information Security related certifications is a plus
Work Location / Schedule
Company Information and Equal Opportunity
TaskUs is committed to equal opportunity and inclusive practices.
If you need reasonable accommodations in the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL:
Req Id: R_2502_1804
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