Join to apply for the Security Operations Center Analyst role at TaskUs
Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.
Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community.
Job Responsibilities:
- Investigation of Security Incidents
- Follow and/or create processes for security monitoring and response
- Hunting for suspicious activities and anomalies from various data sources
- Follow the crisis communication plans for security incidents
- Communicate directly with data asset owners for business response plans
- Support compliance audits (client and regulatory standard audits including but not limited to PCI DSS, ISO 27001, and SOC 2 Type II)
- Help maintain the SOC team performance metrics (SLAs and KPIs)
- Contribute to the effectiveness of SOC processes
- Will take part in containment during security incidents
- Tune existing use cases to improve accuracy
- Basic knowledge of malware analysis
Required Qualifications:
- Familiarity with system logs and what it means
- Must display enthusiasm and interest in Information Security
- Excellent customer service skills with the ability to communicate effectively with both technical and non-technical stakeholders
- Preferred hands-on experience in Security Operations Center
- 2+ years working in Information Security field or education in place of experience
- Experience with SOC team and processes
- Knowledge and experience in SOC best practices
- Strong knowledge of SIEM and EDR monitoring incident management
- Knowledge in Firewall monitoring and incident management
- Knowledge in Cloud monitoring incident monitoring
- Knowledge in monitoring DLP alerts
- Has technical foundations on network technologies, Windows and Linux operating systems, Web application technologies and Cloud technology
- Knowledge in Threat Hunting and Forensic Analysis
- Risk Management skills
- Vulnerability Management skills is a plus
- Great attention to details, curious and inquisitive
- Team player
- Technical writing skill is a PLUS
- Experience in leading a team, lead role is a PLUS
- Willing to work in different shifts
Education / Certifications:
- Bachelor's degree in IT or related fields (preferred, not required)
- Information Security related certifications is a plus
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer.
We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr