Job description
At Definity, we don’t just solve problems we engineer smarter, scalable technology that grows with our customers’ businesses.
From AI-powered platforms to seamless integrations, our mission is to deliver digital solutions that actually drive results.
We’re looking for a Salesforce Sales Cloud Lead to join our remote team and help design and deliver cutting-edge Salesforce Sales Cloud solutions that combine human ingenuity with AI-powered automation.
This is a 100% remote position open to candidates across LATAM.
Skills
+ 6+ years of Salesforce experience, including 2+ years in a leadership role focused on Sales Cloud.
+ Deep expertise in Salesforce Sales Cloud, including declarative tools (Flow Builder, Process Builder, Validation Rules, Lightning App Builder) and programmatic components (Apex, LWC, Aura Components, Visualforce).
+ Proven ability to design and architect scalable Sales Cloud solutions aligned with business and technical requirements.
+ Advanced proficiency in Apex, SOQL, LWC, and integrations via APIs.
+ Strong command of Salesforce configuration, automation (Flows, Workflows), reports, dashboards, and omni-channel features.
+ Experience with AI and automation tools, including Einstein Automate, Agentforce, and related Salesforce-adjacent technologies.
+ Understanding of data models and integrations aligned with Salesforce Data Cloud-defined architecture.
+ Knowledge of Salesforce Event Monitoring, DevOps Center, Copado, or similar tools.
+ Security and compliance expertise, including data governance, permission sets, and role hierarchies.
+ Salesforce Certifications.
+ Excellent communication and leadership skills, with experience collaborating across technical and non-technical teams.
+ Strong problem-solving, critical thinking, and Agile delivery experience.
+ Understanding of autonomous AI agents capable of reasoning, decision-making, and executing workflows within Salesforce.
+ Advanced English.
Main Activities
+ Lead full lifecycle Salesforce Sales Cloud designs, implementations, and enhancements, integrating agentic AI capabilities (Salesforce Agentforce) while ensuring alignment with business goals.
+ Architect and deliver automated solutions leveraging Salesforce Flows, Approval Processes, and Einstein Automate to streamline sales operations and boost productivity.
+ Collaborate with sales, service, IT, and leadership teams to identify sales process challenges and deliver scalable, high-impact solutions.
+ Deliver customized solutions for different sales organizations while maintaining a unified data model.
+ Lead and mentor a team of Sales Cloud specialists, fostering a culture of innovation and proactive problem-solving.
+ Conduct workshops, demos, and training sessions to gather requirements and promote Salesforce best practices.
+ Configure and optimize Sales Cloud features automation, workflows, integrations, and reporting.
+ Architect and deliver automated and AI-powered workflows that interact seamlessly with CRM data and business processes.
+ Conduct testing, resolve platform issues efficiently, and ensure system stability and user satisfaction.
About Definity
Since 2004, we’ve been pushing the boundaries of IT services, cloud applications, and business transformation.
With teams across the US and Mexico, we’ve partnered with iconic organizations like Tesla, Flowserve, Harvard, Berkeley, and Caltech to create solutions that make an impact.
At Definity, we value diversity and inclusion no matter your gender, background, or identity, what matters most is your talent and passion for innovation.
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