We are seeking an experienced Salesforce Marketing Cloud Consultant/Engineer to support the roll-out activities of Salesforce Marketing Cloud operations across North America and/or LATAM.
This role involves hands-on configuration, data management, and providing support to end users, alongside contributing to tailored solutions for clients.
We accept CVs in English only.
Responsibilities
- Provide support for SFMC end users in areas such as data management and mobile studio
- Perform configuration tasks within Salesforce Marketing Cloud, including mobile, paid media, journey builder, and automation studio
- Co-create individual applications based on client requirements using Salesforce technology
- Participate in solution design and programming projects while collaborating with the agile team
- Deliver educational sessions via Zoom to train SFMC users and enhance platform adoption
- Assist administrators in bug analysis and troubleshooting
- Actively participate in Agile ceremonies and contribute to the agile environment
- Work autonomously within an agile and international team
- Collaborate using digital tools such as Zoom, Teams, Jira, and Outlook on a daily basis
Requirements
- Approximately 3 years of experience with Salesforce Marketing Cloud
- Proficiency in data management, mobile studio, and configuration activities within SFMC
- Background in agile working environments with exposure to modern methods
- Experience with tools including Jira, Zoom, and Teams
- Proficiency in English and good Spanish communication skills
- Capability to work remotely and overlap with US office hours (8am-4pm EST / 2pm-10pm CET)
Nice to have
- Familiarity with GitHub and agile methodology
- SFMC certifications
- Based in North America or LATAM, or flexibility to work remotely with a suitable time zone overlap
We offer
- Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
- Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan.
We have a couple of options, so you can choose what is best for you and your family - Visual Benefit - Seeing your work for us would be a sight for sore eyes.
We want your vision to always be at 100% which is why we offer up to $ COP for any visual health expenses - Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan.
So, your family is covered, even if you are gone.
- Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days.
Your health is the most important thing to us - Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
- Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
- Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
- Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams
Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.
EPAM is a leading global provider of digital platform engineering and development services.
We are committed to having a positive impact on our customers, our employees, and our communities.
We embrace a dynamic and inclusive culture.
Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.
No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.