Sales Development Representative

We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia.

We want you to be part of this great team.

We are looking for the position of
Sales Development Representative (SDR) & Business Development Representative (BDR)
, Their focus will be converting marketing leads into qualified opportunities (SQLs) and convert cold prospects into qualified opportunities (SQLs), using leads generated by Marketing (Warm) and leads generated by own prospecting (Cold), with a methodology of qualifying existing interest and creating new interest and educate the prospect candidates to companies (Mainly technology companies and specialized BPOs), that seek talent to expand their sales operations in international markets, especially in North America.

Requirements to apply:

1. Lead generation through effort and volume.
   
   
2. Knowledge in AI: Personalization at Scale - Use AI to personalize communication on a massive scale, increasing response rates.
   
   
3. English proficiency from B2 to C1.
   
   
4. Able to work in office and from home.
   
   

Job Responsibilities:

1. Manual/semi-manual prospecting.
   
   
2. Basic CRM management.
   
   
3. Cold calling and sending standard emails.
   
   
4. Automation of contact sequences (Outreach, Apollo).
   
   
5. Data enrichment at scale (ZoomInfo, Lusha).
   
   
6. Creation of prompts for personalized outreach (ChatGPT).
   
   
7. Predictive lead analysis.
   
   
8. Automate repetitive tasks, allowing to contact more quality prospects in less time.
   
   
9. Enrich and segment databases to find the ideal customer with greater precision.
   
   

We Offer:

• Indefinite term contract + benefits according to law.
  
  
• Professional growth in the company (professional career).
  
  
• Biweekly payments.
  
  
• Immediate hiring.
  
  
• From Monday to Frida: Schedules are usually aligned with the time zones of the target market (e.g., the United States), so the workday may start and end a little later than standard office hours in Colombia.
  
  
• Hybrid work mode.
  
  

About IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.

Established in 1998, with 100% focused on the Travel industry, we have more than 70 marquee customers globally.

IGT serves 4 in top 5 Airlines, 4 out of Top 5 Travel Companies, 4 out of Top 5 Hospitality companies.

We provide digital contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including Reservations and Sales, Customer Service, IROPS Management, Baggage Helpdesk, Crew Helpdesk, Chatbots, Robotic Process Automation, Travel Analytics and Social Media Services.

IGT employs more than 11'000 travel experts globally with 100% focus on travel domain, providing services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental and Logistics.

IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes.

The organization follows Six Sigma rigor for process improvements.

• IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.