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Sales Agent - Bilingual Job Opening In Medellín – Now Hiring CarbonBetter


Job description

We believe what’s good for the planet is good for business.

We’re CarbonBetter, a certified minority-owned sustainability and energy logistics company that’s tackling climate change from the inside.

We're proud to be the largest minority-owned business in Austin and the 4th largest privately owned business headquartered in Austin.

We’re growing our team, and we’re looking for creative thinkers who want to help us build a better future.

This role sits within our Retail Energy Division and English fluency is required.

Provision and Peak 6 Power & Gas are retail energy suppliers that serve electricity and natural gas to homes and small businesses in Ohio, Michigan, and California, USA, and are subsidiaries of CarbonBetter.

We’re seeking a new Inside Sales Manager or Supervisor to join our sales team.

Position Overview

Our Sales Agents focus on retention and cross-selling efforts by interacting with existing customers to retain their services, as well as contact new customers and provide clean energy solutions.

Tasks include making outbound sales calls to existing and new customers, responding to customer emails and text messages, tracking retention results, cross-selling to existing customers and taking accountability for all assigned leads.

Responsibilities

  • Call all daily assigned customer leads and properly disposition each lead in our dialer system
  • Ensure each customer receives up to 6 phone calls during a 1-week cycle
  • Become familiar with sales scripts and procedures to retain customers
  • Become an expert in communicating the value of being our customer
  • Take clear notes during each customer interaction
  • Provide detailed instructions to customers to ensure their retention process is completed
  • Always attempt to cross-sell additional supply services (electricity or natural gas)
  • Review and track sales retention reports, and if required, reconnect with customers to ensure each retention is fully processed
  • Join sales meetings with the leadership team to provide feedback and opportunities to improve
  • Escalate questions and concerns when needed
  • Engage with teammates over Slack in a timely, clear, and consistent manner

About You

  • You speak English fluently and are able to hold conversations with native English speakers.

  • You are a good listener and able to empathize with customers.

  • You have previous experience in telemarketing (sales) and/or customer service.

  • You can take detailed notes based on customer interactions.

  • You are comfortable using a dialer system to engage customers and disposition interactions.

  • You are a team player who is unafraid of asking for help or helping others.

  • You can think outside the box and are adept at problem-solving.

  • You’re extremely patient and reliable.

  • You’re very comfortable learning new software and following detailed processes.

  • You’re confident using Google Workspace and Slack and can adapt to new software quickly.

How Success is Measured

  • Surpassing monthly retention targets (>2 per day)
  • Calling all daily and weekly leads assigned to you
  • Overall positive customer interactions and excellent sales skills
  • Ability to receive and apply feedback
  • Reliable, hard-working, and a focus on accuracy
  • Willingness to take on new challenges
  • Proactive communication with teammates
  • Positive and consistent demeanor with teammates

Requirements

  • Must have one (1) or more years of experience in telemarketing or call center-related sales roles
  • Must be able to follow specific and detailed instructions and processes
  • Must be able to sit at a computer Monday through Friday, between 9:00 am to 6:00 pm CT
  • Must have excellent English verbal and written communication skills
  • Must be comfortable learning new software, online tools, and processes
  • Must be patient, empathetic, and understanding even in the most challenging circumstances
  • Must be able to commute to our office, located in the El Poblado area of Medellín.

Benefits

  • Contract Type: Permanent (indefinite-term contract)
  • Weekly English classes (2 hours) to boost your professional skills
  • Professional growth opportunities in a fast-growing, impact-driven company
  • Company-paid parking
  • Discount with Action Black gym
  • Snacks and beverages provided by the company

#J-18808-Ljbffr

Required Skill Profession

Dirección De Ventas


  • Job Details

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Unlock Your Sales Agent Potential: Insight & Career Growth Guide


Real-time Sales Agent Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Sales Agent in Medellín, Colombia, highlighting market share and opportunities for professionals in Sales Agent roles.

15649 Jobs in Colombia
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228 Jobs in Medellín
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Download Sales Agent Jobs Trends in Medellín and Colombia

Are You Looking for Sales Agent Bilingual Job?

Great news! is currently hiring and seeking a Sales Agent Bilingual to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CarbonBetter adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Sales Agent Bilingual Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Medellín. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Sales Agent Bilingual?

Key qualifications for Sales Agent Bilingual typically include Dirección De Ventas and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Sales Agent Bilingual?

To improve your chances of getting hired for Sales Agent Bilingual, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Sales Agent Bilingual Job Success

CarbonBetter interview tips for Sales Agent   Bilingual

Here are some tips to help you prepare for and ace your Sales Agent Bilingual job interview:

Before the Interview:

Research: Learn about the CarbonBetter's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Sales Agent Bilingual interview at CarbonBetter, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CarbonBetter's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Sales Agent Bilingual Positions

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