Retail Specialist

Company Description

Global Process Management Ltd.

is a leading service provider for manufacturing companies worldwide.

We deliver superior turn-key solutions, project executions, accelerated start-up curves, process management systems, and manufacturing management knowledge.

Our expertise helps clients achieve operational excellence and efficiency across the globe.

Role Description

This is a full-time, on-site role located in Medellín for a Retail Specialist.

The Retail Specialist will be responsible for managing day-to-day retail operations, enhancing customer satisfaction, providing product knowledge, and ensuring a positive shopping experience for customers.

Responsibilities will include engaging with customers, addressing inquiries, and maintaining a well-organized retail environment.

Qualifications

• Retail Sales and Product Knowledge skills
• Customer Satisfaction and Customer Service skills
• Excellent Communication skills
• Strong interpersonal skills with a focus on delivering excellent customer experiences
• Ability to work independently and as part of a team
• Experience in a retail environment is a plus
• High school diploma or equivalent is required; additional education in retail management or related field is beneficial