Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Representante del servicio de atención al cliente.
Colombia Jobs Expertini

Urgent! Representante del servicio de atención al cliente Job Opening In WorkFromHome – Now Hiring Zonamerica

Representante del servicio de atención al cliente



Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Zonamerica

Nuvola, a Sabre´s company is looking for a Reservation Agent within our Hospitality unit that takes inbound calls for a dedicated hotel or multiple properties.

This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations.

We strive to provide the guest with the best experience from the first phone call.

This is a full-time remote position based in Colombia.

Ideal candidates must be available to work 5 days a week, including Saturdays, Sundays, and national holidays with a 9-hour daily shift( including lunch break)

What does a Customer Service Reservation Agent do?

  • Assist our guest and travel agents with their vacation needs via inbound calls
  • Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
  • Answer inquiries pertaining to the resorts’ amenities, services, and policies
  • Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
  • Serve as a liaison between the guest and hotel management to fulfill requests.

Job Requirements

  • 1+ years of customer service experience
  • Advanced English verbal and written skills
  • Fluent internet connection
  • Passion to provide a great customer experience over the phone

Work remotely

Annual Performance bonus plans

Development opportunities in country or globally

We offer a competitive private health insurance for employees and eligible children

Daily meal allowance

Life Insurance

Corporate Social Responsibility opportunities

Recognition and acknowledgement programs

The rate of pay is 42,000,000 Colombian pesos/year, across 14 pay periods, at 3 million Colombian pesos/month.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Customer Service and Other
  • Industries

    International Trade and Development and Technology, Information and Media

Referrals increase your chances of interviewing at Zonamerica by 2x

Sign in to set job alerts for “Customer Service Specialist” roles.

Customer Service Assistant (Fully Remote)

Bogota, D.C., Capital District, Colombia 47 minutes ago

Bogota, D.C., Capital District, Colombia 5 days ago

Customer Service Agent (Full remote within Colombia)

Bogota, D.C., Capital District, Colombia 3 days ago

Customer Service Representative – Classic & Muscle Car Parts

Customer Support Specialist (Incident Resolution)

Customer Service Representative – Property Management & Vacation Rentals (Remote)

Bogota, D.C., Capital District, Colombia 4 weeks ago

Traveler Care Specialist, Luxury Travel (Customer Service, Sales)

Customer Support Representative, OpenApply

Customer Service Representative (Colombia) (Remote)

Bogota, D.C., Capital District, Colombia 1 month ago

Bogota, D.C., Capital District, Colombia 3 weeks ago

Bogota, D.C., Capital District, Colombia 1 month ago

We’re unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr


Required Skill Profession

Servicio De Atención Al Cliente



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Representante del Potential: Insight & Career Growth Guide


  • Real-time Representante del Jobs Trends in WorkFromHome, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Representante del in WorkFromHome, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2284 jobs in Colombia and 868 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Representante del roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Representante del servicio de atención al cliente Job?

    Great news! is currently hiring and seeking a Representante del servicio de atención al cliente to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zonamerica adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Representante del servicio de atención al cliente Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Representante del servicio de atención al cliente?

    Key qualifications for Representante del servicio de atención al cliente typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Representante del servicio de atención al cliente?

    To improve your chances of getting hired for Representante del servicio de atención al cliente, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Representante del servicio de atención al cliente Job Success
    Zonamerica interview tips for Representante del servicio de atención al cliente

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Zonamerica's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Representante del servicio de atención al cliente interview at Zonamerica, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zonamerica's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Representante del servicio de atención al cliente Positions

    Setting up job alerts for Representante del servicio de atención al cliente is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!