• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Representante de Atención al Cliente Bilingüe Job Opening In Cali – Now Hiring Foundever


Job description

Representante de Atención al Cliente Bilingüe

Representante de Atención al Cliente Bilingüe

Req ID#: 375858

Cali, Cali, CO

Job Description:

About Us


Foundever™ is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Our Core Values are:

  • Creativity: Make it simple, lead the change.
  • Commitment: Aim for better, impact for the good.
  • Connection: Share experiences, grow together.


  • Benefits we have for you:

  • Monthly Food Allowance: Enjoy a Sodexo card worth COP$100,000!

  • Medical Appointment Service: We offer access to 1doc3, where you can schedule same-day appointments at no additional cost.

    You can choose from in-person or virtual visits in various specialties like nutrition, general health, and more.

  • Tenure Bonus: When you celebrate your first anniversary with us, you’ll receive a one-time bonus of COP$500,000.

  • Paid Days Off: After one year with the company, you'll be eligible for two additional paid days off, on top of the 15 days you accumulate each year.

  • Job Summary


    We are looking for a bilingual (Spanish and English) representative to deliver world-class customer support and build customer satisfaction.

    Main Requirements

  • At least 18 years old
  • High School Diploma
  • Be located in Cali or nearby
  • Be able to work on-site at Carrera 4 Norte # 22-02, barrio piloto
  • Colombian Citizenship or work permit
  • Skill Required

    Communication Skills:

  • Excellent written & verbal communication skills (English)
  • Ability to communicate effectively & clearly.
  • Communicates effectively positively and diplomatically.

  • Customer Service Skills:

  • Customer Service Skills
  • Ability to empathize with the customer.
  • Ability to build and gain the customer's trust by listening & understanding, and where possible, exceeding their needs.
  • Technical Skills:

  • Basic PC knowledge.
  • Ability to multitask.
  • Skilled in accurate data entry.
  • Primary Job Responsibilities

  • Ability to use tools and resources to support customers.
  • Successfully complete and approve training and quality requirements (learning measures, coaching tools, call simulations, etc.)
  • Answer incoming phone calls from customer service lines.
  • Provide a high level of professional and competent service assistance.
  • Effectively communicates resolution to customer issues, summarize ideas and provide concise answers.
  • Create a positive impression of the brand whenever interacting with customers.
  • Ensure that all issues are processed correctly and in a timely manner.
  • Complete commitments expectations set with the customer.

  • Job Segment: Data Entry, Administrative, Customer Service

    Required Skill Profession

    Information And Record Clerks


    • Job Details

    Related Jobs

    Foundever hiring Representante de Atención al Cliente Bilingüe Job in Bogotá, Bogotá, Colombia
    Foundever
    Bogotá, Bogotá, Colombia
    Foundever® hiring Representante de Atención al Cliente Bilingüe Job in Bogotá, Cundinamarca, Colombia
    Foundever®
    Bogotá, Cundinamarca, Colombia
    Foundever hiring Representante de Atención al Cliente Bilingüe Job in Barranquilla, Atlantico, Colombia
    Foundever
    Barranquilla, Atlantico, Colombia
    Foundever® hiring Representante de Atención al Cliente Bilingüe Job in Cali, Valle del Cauca, Colombia
    Foundever®
    Cali, Valle del Cauca, Colombia
    Sitel Group hiring Representante de Atención al Cliente Bilingüe Job in Perímetro Urbano Santiago de Cali, Valle del Cauca, Colombia
    Sitel Group
    Perímetro Urbano Santiago de Cali, Valle del Cauca, Colombia
    Sitel Group hiring Representante de Atención al Cliente Bilingüe Job in Bogotá, Bogotá, Distrito Capital, Colombia
    Sitel Group
    Bogotá, Bogotá, Distrito Capital, Colombia
    Sitel Corp. hiring Representante de Atención al Cliente Bilingüe Job in Bogotá, Bogotá, Distrito Capital, Colombia
    Sitel Corp.
    Bogotá, Bogotá, Distrito Capital, Colombia
    Profesor X SAS hiring Representante de atención al cliente Bilingüe Job in Medellín, Antioquia, Colombia
    Profesor X SAS
    Medellín, Antioquia, Colombia
    Foundever hiring Representante de Atención al Cliente Bilingüe Job in Cali, Valle del Cauca, Colombia
    Foundever
    Cali, Valle del Cauca, Colombia
    Emapta Global hiring Representante de Atención al Cliente Job in Bogotá, Bogotá, Distrito Capital, Colombia
    Emapta Global
    Bogotá, Bogotá, Distrito Capital, Colombia
    Emapta Global hiring Representante de Atención al Cliente Job in Bogotá, Bogotá D.C., Colombia
    Emapta Global
    Bogotá, Bogotá D.C., Colombia
    WeiBook hiring Representante de Atención al Cliente Job in Bogotá, Bogotá D.C., Colombia
    WeiBook
    Bogotá, Bogotá D.C., Colombia
    JUMOCOL SAS hiring Representante de Atención al Cliente Job in Sabana de Bogotá, Cundinamarca, Colombia
    JUMOCOL SAS
    Sabana de Bogotá, Cundinamarca, Colombia
    Profesor X SAS hiring Representante del servicio de atención al cliente Bilingüe Job in Medellín, Antioquia, Colombia
    Profesor X SAS
    Medellín, Antioquia, Colombia
    Spaces. offices | co-working | meeting rooms. hiring Ejecutivo de Atención al cliente bilingüe Job in Bogotá, Bogotá D.C., Colombia
    Spaces. offices | co-working | meeting rooms.
    Bogotá, Bogotá D.C., Colombia
    Profesor X hiring Agente de Atención al Cliente Bilingüe Job in Medellín, Antioquia, Colombia
    Profesor X
    Medellín, Antioquia, Colombia
    UPS hiring Representante de Atención al Cliente con Job in Medellín, Antioquia, Colombia
    UPS
    Medellín, Antioquia, Colombia
    Solvo Global hiring Representante de Atención al Cliente Bilingue Job in Barranquilla, Atlántico, Colombia
    Solvo Global
    Barranquilla, Atlántico, Colombia
    Ofertasynegocios hiring REPRESENTANTE DE SERVICIO AL CLIENTE BILINGÜE Job in Bogotá, Bogota, Colombia
    Ofertasynegocios
    Bogotá, Bogota, Colombia
    Profesor X hiring Representante Bilingüe de Servicio al Cliente Job in Medellín, Antioquia, Colombia
    Profesor X
    Medellín, Antioquia, Colombia
    Profesor X hiring Representante Bilingüe de Servicio al Cliente Job in Sabana de Bogotá, Cundinamarca, Colombia
    Profesor X
    Sabana de Bogotá, Cundinamarca, Colombia
    TTEC hiring Representante de servicio al cliente bilingüe Job in Bogotá, Bogotá D.C., Colombia
    TTEC
    Bogotá, Bogotá D.C., Colombia
    iQor hiring Representante de servicio al cliente BILINGÜE Job in Envigado, Antioquia, Colombia
    iQor
    Envigado, Antioquia, Colombia
    iQor hiring Representante de servicio al cliente BILINGÜE Job in Envigado, Antioquia, Colombia
    iQor
    Envigado, Antioquia, Colombia
    Servicio de Empleo Comfama hiring Representante de atención al cliente / Bilingüe con Inglés B2 1625892538.30 Job in Medellín, Antioquia, Colombia
    Servicio de Empleo Comfama
    Medellín, Antioquia, Colombia
    Zonamerica hiring Representante del servicio de atención al cliente Job in WorkFromHome, Antioquia, Colombia
    Zonamerica
    WorkFromHome, Antioquia, Colombia
    Zonamerica hiring Representante del servicio de atención al cliente Job in WorkFromHome, Bogotá, Distrito Capital, Colombia
    Zonamerica
    WorkFromHome, Bogotá, Distrito Capital, Colombia
    Zonamerica hiring Representante del servicio de atención al cliente Job in WorkFromHome, Quindío, Colombia
    Zonamerica
    WorkFromHome, Quindío, Colombia
    Zonamerica hiring Representante del servicio de atención al cliente Job in WorkFromHome, RAP (Especial) Central, Colombia
    Zonamerica
    WorkFromHome, RAP (Especial) Central, Colombia
    Zonamerica hiring Representante del servicio de atención al cliente Job in WorkFromHome, Huila, Colombia
    Zonamerica
    WorkFromHome, Huila, Colombia
    Zonamerica hiring Representante del servicio de atención al cliente Job in WorkFromHome, Meta, Colombia
    Zonamerica
    WorkFromHome, Meta, Colombia
    Zonamerica hiring Representante del servicio de atención al cliente Job in WorkFromHome, Santander, Colombia
    Zonamerica
    WorkFromHome, Santander, Colombia

    Unlock Your Representante de Potential: Insight & Career Growth Guide


    Real-time Representante de Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Representante de in Cali, Colombia, highlighting market share and opportunities for professionals in Representante de roles.

    75369 Jobs in Colombia
    75369
    3093 Jobs in Cali
    3093
    Download Representante De Jobs Trends in Cali and Colombia

    Are You Looking for Representante de Atención al Cliente Bilingüe Job?

    Great news! is currently hiring and seeking a Representante de Atención al Cliente Bilingüe to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Foundever adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Colombia laws and regulations

    What Is the Average Salary Range for Representante de Atención al Cliente Bilingüe Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Cali. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Representante de Atención al Cliente Bilingüe?

    Key qualifications for Representante de Atención al Cliente Bilingüe typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Representante de Atención al Cliente Bilingüe?

    To improve your chances of getting hired for Representante de Atención al Cliente Bilingüe, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Representante de Atención al Cliente Bilingüe Job Success

    Foundever interview tips for Representante de Atención al Cliente Bilingüe

    Here are some tips to help you prepare for and ace your Representante de Atención al Cliente Bilingüe job interview:

    Before the Interview:

    Research: Learn about the Foundever's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Representante de Atención al Cliente Bilingüe interview at Foundever, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Foundever's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Representante de Atención al Cliente Bilingüe Positions

    Setting up job alerts for Representante de Atención al Cliente Bilingüe is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!