• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Rep II, IT Support Job Opening In Central – Now Hiring TransUnion


Job description

TransUnion's Job Applicant Privacy Notice

Lo que traeremos:

Esta es una posición de soporte de nivel de entrada responsable de proporcionar una experiencia de servicio al cliente increíble y memorable con cada interacción.

Esta posición apoya a clientes B2B internos y externos a través de canales de soporte designados, como el teléfono y/o medios electrónicos

Lo que traerás:

  • Proporcionar soporte y clasificación técnica de primer nivel a la hora de procesar y responder solicitudes a través de una variedad de canales de soporte como teléfono, sistema de tickets ITSM y correo electrónico.

  • Evaluar las necesidades de atención al cliente, guiando y asistiendo a los clientes en los procedimientos establecidos para solicitar equipos, reubicaciones, instalación de software, inicio de sesión o cambios de programación.

  • Asistir a los miembros del equipo de nivel 2/3 en proyectos de apoyo y operaciones departamentales según lo requieran o lo soliciten.

  • Proporcionar un servicio al cliente excepcional a todos nuestros clientes internos y externos siendo cortés, educado y amigable con todos aquellos a quienes servimos.

  • Reconocer y abordar los problemas del cliente para determinar las necesidades generales de soporte y la ruta de resolución adecuada.

  • Buscar posibles resoluciones o el escalamiento de solicitudes individuales a un equipo de soporte más elevado.

Impacto que harás:

  • Profesional en Ingeniería de Sistemas o carreras afines (valido últimos semestres, educación online).

  • Experiencia de 2 años o más en un entorno de servicio al cliente, soporte nivel 1 y/o soporte de aplicaciones.

  • Buenas habilidades de comunicación y mecanografía.

  • Conocimiento en ITIL, certificación (deseable).

  • Conocimiento en ejecución de script SQL o ORACLE (Deseable).

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Título de trabajo de TransUnion:

Rep II, IT Support #J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

Related Jobs

TransUnion hiring Rep II, IT Support Job in Bogotá, Bogota, Colombia
TransUnion
Bogotá, Bogota, Colombia
TransUnion hiring Rep II, IT Support Job in WorkFromHome, RAP (Especial) Central, Colombia
TransUnion
WorkFromHome, RAP (Especial) Central, Colombia
TransUnion hiring Rep II, IT Support Job in WorkFromHome, RAP (Especial) Central, Colombia
TransUnion
WorkFromHome, RAP (Especial) Central, Colombia
TransUnion hiring Rep II, IT Support Job in WorkFromHome, Bogotá, Distrito Capital, Colombia
TransUnion
WorkFromHome, Bogotá, Distrito Capital, Colombia
TransUnion hiring Rep II, IT Support Job in WorkFromHome, Bogotá, Distrito Capital, Colombia
TransUnion
WorkFromHome, Bogotá, Distrito Capital, Colombia
TransUnion hiring Rep II, IT Support Job in Bogotá, Bogotá D.C., Colombia
TransUnion
Bogotá, Bogotá D.C., Colombia
TransUnion hiring Rep II, IT Support Job in Bogotá, Bogotá, D.C., Colombia
TransUnion
Bogotá, Bogotá, D.C., Colombia
TransUnion hiring Rep II, IT Support Job in Bogotá, Bogotá, D.C., Colombia
TransUnion
Bogotá, Bogotá, D.C., Colombia
Ecolab hiring Field Service Rep II Job in Cartagena, Bolivar, Colombia
Ecolab
Cartagena, Bolivar, Colombia
Nalco Water, An Ecolab Company hiring Field Service Rep II Job in Cartagena de Indias, Bolívar, Colombia
Nalco Water, An Ecolab Company
Cartagena de Indias, Bolívar, Colombia
Ecolab hiring Field Service Rep II Job in Medellín, Antioquia, Colombia
Ecolab
Medellín, Antioquia, Colombia
Ecolab Life Sciences hiring Field Service Rep II Job in Colombia
Ecolab Life Sciences
Colombia
Ecolab hiring Field Service Rep II Job in Medellín, Antioquia, Colombia
Ecolab
Medellín, Antioquia, Colombia
Ecolab Life Sciences hiring Field Service Rep II Job in Cartagena de Indias, Bolívar, Colombia
Ecolab Life Sciences
Cartagena de Indias, Bolívar, Colombia
Michael Page hiring IT Support Job in Bogotá, Bogota, Colombia
Michael Page
Bogotá, Bogota, Colombia
Patagonian hiring IT Support Job in Colombia
Patagonian
Colombia
Core Logistics Brokerage hiring IT Support Job in Barranquilla, Atlántico, Colombia
Core Logistics Brokerage
Barranquilla, Atlántico, Colombia
Core Logistics hiring IT Support Job in Barranquilla, Atlántico, Colombia
Core Logistics
Barranquilla, Atlántico, Colombia
Patagonian hiring IT Support Job in Colombia
Patagonian
Colombia
Ecolab hiring Field Service Rep II - (Mantenimiento industrial) Job in Medellín, Antioquia, Colombia
Ecolab
Medellín, Antioquia, Colombia
Ecolab hiring Field Service Rep II - (Mantenimiento industrial) Job in Perímetro Urbano Medellín, Antioquia, Colombia
Ecolab
Perímetro Urbano Medellín, Antioquia, Colombia
Conduent Business Services hiring IT Internal Auditor II Job in Colombia
Conduent Business Services
Colombia
Cafam hiring Analista administrativo II IT Job in Bogotá, Bogotá, Distrito Capital, Colombia
Cafam
Bogotá, Bogotá, Distrito Capital, Colombia
Cafam Oficial hiring Analista administrativo II IT Job in Bogotá, Bogotá D.C., Colombia
Cafam Oficial
Bogotá, Bogotá D.C., Colombia
Cafam hiring Analista administrativo II IT Job in Bogotá, Bogotá, D.C., Colombia
Cafam
Bogotá, Bogotá, D.C., Colombia
K2 Staffing, LLC hiring Remote Level II IT Help Desk Support Technicians Job in Sabana de Bogotá, Cundinamarca, Colombia
K2 Staffing, LLC
Sabana de Bogotá, Cundinamarca, Colombia
UPS hiring GBS Help Desk Support Rep Job in Medellín, Antioquia, Colombia
UPS
Medellín, Antioquia, Colombia
Amadeus hiring IT Support Analyst Job in Bogotá, Bogota, Colombia
Amadeus
Bogotá, Bogota, Colombia
Sur hiring IT Support Engineer Job in Bogotá, Bogota, Colombia
Sur
Bogotá, Bogota, Colombia
Aventior Inc hiring IT Helpdesk Support Job in Colombia
Aventior Inc
Colombia
Scotiabank hiring IT Support Analyst Job in Bogotá, Bogota, Colombia
Scotiabank
Bogotá, Bogota, Colombia
Scotiabank hiring IT Support Analyst Job in Bogotá, Bogota, Colombia
Scotiabank
Bogotá, Bogota, Colombia

Unlock Your Rep II Potential: Insight & Career Growth Guide


Real-time Rep II Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Rep II in Central, Colombia, highlighting market share and opportunities for professionals in Rep II roles.

2491 Jobs in Colombia
2491
8 Jobs in Central
8
Download Rep Ii Jobs Trends in Central and Colombia

Are You Looking for Rep II, IT Support Job?

Great news! is currently hiring and seeking a Rep II, IT Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TransUnion adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

What Is the Average Salary Range for Rep II, IT Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Rep II, IT Support?

Key qualifications for Rep II, IT Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Rep II, IT Support?

To improve your chances of getting hired for Rep II, IT Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Rep II, IT Support Job Success

TransUnion interview tips for Rep II, IT Support

Here are some tips to help you prepare for and ace your Rep II, IT Support job interview:

Before the Interview:

Research: Learn about the TransUnion's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Rep II, IT Support interview at TransUnion, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TransUnion's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Rep II, IT Support Positions

Setting up job alerts for Rep II, IT Support is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!