• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Colombia Jobs Expertini

Rep II, IT Support Job Opening In Bogotá – Now Hiring TransUnion


Job description

What We'll Bring:

Esta es una posición de soporte de nivel de entrada responsable de proporcionar una experiencia de servicio al cliente increíble y memorable con cada interacción.

Esta posición apoya a clientes B2B internos y externos a través de canales de soporte designados, como el teléfono y/o medios electrónicos

What You'll Bring:

  • Proporcionar soporte y clasificación técnica de primer nivel a la hora de procesar y responder solicitudes a través de una variedad de canales de soporte como teléfono, sistema de tickets ITSM y correo electrónico.
  • Evaluar las necesidades de atención al cliente, guiando y asistiendo a los clientes en los procedimientos establecidos para solicitar equipos, reubicaciones, instalación de software, inicio de sesión o cambios de programación.
  • Asistir a los miembros del equipo de nivel 2/3 en proyectos de apoyo y operaciones departamentales según lo requieran o lo soliciten.
  • Proporcionar un servicio al cliente excepcional a todos nuestros clientes internos y externos siendo cortés, educado y amigable con todos aquellos a quienes servimos.
  • Reconocer y abordar los problemas del cliente para determinar las necesidades generales de soporte y la ruta de resolución adecuada.
  • Buscar posibles resoluciones o el escalamiento de solicitudes individuales a un equipo de soporte más elevado.
  • Impact You'll Make:

  • Profesional en Ingeniería de Sistemas o carreras afines (valido últimos semestres, educación online).
  • Experiencia de 2 años o más en un entorno de servicio al cliente, soporte nivel 1 y/o soporte de aplicaciones.
  • Buenas habilidades de comunicación y mecanografía.
  • Conocimiento en ITIL, certificación (deseable).
  • Conocimiento en ejecución de script SQL o ORACLE (Deseable).

  • This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

    TransUnion Job Title

    Rep II, IT Support

    Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    TransUnion hiring Rep II, IT Support Job in WorkFromHome, RAP (Especial) Central, Colombia
    TransUnion
    WorkFromHome, RAP (Especial) Central, Colombia
    TransUnion hiring Rep II, IT Support Job in WorkFromHome, RAP (Especial) Central, Colombia
    TransUnion
    WorkFromHome, RAP (Especial) Central, Colombia
    TransUnion hiring Rep II, IT Support Job in WorkFromHome, Bogotá, Distrito Capital, Colombia
    TransUnion
    WorkFromHome, Bogotá, Distrito Capital, Colombia
    TransUnion hiring Rep II, IT Support Job in WorkFromHome, Bogotá, Distrito Capital, Colombia
    TransUnion
    WorkFromHome, Bogotá, Distrito Capital, Colombia
    TransUnion hiring Rep II, IT Support Job in Bogotá, Bogotá D.C., Colombia
    TransUnion
    Bogotá, Bogotá D.C., Colombia
    TransUnion hiring Rep II, IT Support Job in Bogotá, Bogotá, D.C., Colombia
    TransUnion
    Bogotá, Bogotá, D.C., Colombia
    TransUnion hiring Rep II, IT Support Job in Central, Cesar, Colombia
    TransUnion
    Central, Cesar, Colombia
    TransUnion hiring Rep II, IT Support Job in Bogotá, Bogotá, D.C., Colombia
    TransUnion
    Bogotá, Bogotá, D.C., Colombia
    Ecolab hiring Field Service Rep II Job in Cartagena, Bolivar, Colombia
    Ecolab
    Cartagena, Bolivar, Colombia
    Nalco Water, An Ecolab Company hiring Field Service Rep II Job in Cartagena de Indias, Bolívar, Colombia
    Nalco Water, An Ecolab Company
    Cartagena de Indias, Bolívar, Colombia
    Ecolab hiring Field Service Rep II Job in Medellín, Antioquia, Colombia
    Ecolab
    Medellín, Antioquia, Colombia
    Ecolab Life Sciences hiring Field Service Rep II Job in Colombia
    Ecolab Life Sciences
    Colombia
    Ecolab hiring Field Service Rep II Job in Medellín, Antioquia, Colombia
    Ecolab
    Medellín, Antioquia, Colombia
    Ecolab Life Sciences hiring Field Service Rep II Job in Cartagena de Indias, Bolívar, Colombia
    Ecolab Life Sciences
    Cartagena de Indias, Bolívar, Colombia
    Michael Page hiring IT Support Job in Bogotá, Bogota, Colombia
    Michael Page
    Bogotá, Bogota, Colombia
    Patagonian hiring IT Support Job in Colombia
    Patagonian
    Colombia
    Core Logistics Brokerage hiring IT Support Job in Barranquilla, Atlántico, Colombia
    Core Logistics Brokerage
    Barranquilla, Atlántico, Colombia
    Core Logistics hiring IT Support Job in Barranquilla, Atlántico, Colombia
    Core Logistics
    Barranquilla, Atlántico, Colombia
    Patagonian hiring IT Support Job in Colombia
    Patagonian
    Colombia
    Ecolab hiring Field Service Rep II - (Mantenimiento industrial) Job in Medellín, Antioquia, Colombia
    Ecolab
    Medellín, Antioquia, Colombia
    Ecolab hiring Field Service Rep II - (Mantenimiento industrial) Job in Perímetro Urbano Medellín, Antioquia, Colombia
    Ecolab
    Perímetro Urbano Medellín, Antioquia, Colombia
    Conduent Business Services hiring IT Internal Auditor II Job in Colombia
    Conduent Business Services
    Colombia
    Cafam hiring Analista administrativo II IT Job in Bogotá, Bogotá, Distrito Capital, Colombia
    Cafam
    Bogotá, Bogotá, Distrito Capital, Colombia
    Cafam Oficial hiring Analista administrativo II IT Job in Bogotá, Bogotá D.C., Colombia
    Cafam Oficial
    Bogotá, Bogotá D.C., Colombia
    Cafam hiring Analista administrativo II IT Job in Bogotá, Bogotá, D.C., Colombia
    Cafam
    Bogotá, Bogotá, D.C., Colombia
    K2 Staffing, LLC hiring Remote Level II IT Help Desk Support Technicians Job in Sabana de Bogotá, Cundinamarca, Colombia
    K2 Staffing, LLC
    Sabana de Bogotá, Cundinamarca, Colombia
    UPS hiring GBS Help Desk Support Rep Job in Medellín, Antioquia, Colombia
    UPS
    Medellín, Antioquia, Colombia
    Amadeus hiring IT Support Analyst Job in Bogotá, Bogota, Colombia
    Amadeus
    Bogotá, Bogota, Colombia
    Sur hiring IT Support Engineer Job in Bogotá, Bogota, Colombia
    Sur
    Bogotá, Bogota, Colombia
    Aventior Inc hiring IT Helpdesk Support Job in Colombia
    Aventior Inc
    Colombia
    Scotiabank hiring IT Support Analyst Job in Bogotá, Bogota, Colombia
    Scotiabank
    Bogotá, Bogota, Colombia
    Scotiabank hiring IT Support Analyst Job in Bogotá, Bogota, Colombia
    Scotiabank
    Bogotá, Bogota, Colombia

    Unlock Your Rep II Potential: Insight & Career Growth Guide


    Real-time Rep II Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Rep II in Bogotá, Colombia, highlighting market share and opportunities for professionals in Rep II roles.

    2491 Jobs in Colombia
    2491
    296 Jobs in Bogotá
    296
    Download Rep Ii Jobs Trends in Bogotá and Colombia

    Are You Looking for Rep II, IT Support Job?

    Great news! is currently hiring and seeking a Rep II, IT Support to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TransUnion adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Colombia laws and regulations

    What Is the Average Salary Range for Rep II, IT Support Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Rep II, IT Support?

    Key qualifications for Rep II, IT Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Rep II, IT Support?

    To improve your chances of getting hired for Rep II, IT Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Rep II, IT Support Job Success

    TransUnion interview tips for Rep II, IT Support

    Here are some tips to help you prepare for and ace your Rep II, IT Support job interview:

    Before the Interview:

    Research: Learn about the TransUnion's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Rep II, IT Support interview at TransUnion, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TransUnion's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Rep II, IT Support Positions

    Setting up job alerts for Rep II, IT Support is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!