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Remote Technical Support Analyst Job Opening In Colombia, Colombia – Now Hiring Esteban Piedrahita Headhunter


Job description

***Only candidates currently residing in Colombia will be considered.***

We are hiring on behalf of a leading SaaS client for a skilled Technical Support Analyst to join their Customer Experience team.

In this role, you will be the primary technical expert for their CRM users, diving deep into backend systems to solve complex data and application issues.

This is a 100% remote, permanent position for a candidate who is passionate about technology and problem-solving.

What You'll Do:

  • Act as the main technical point of contact for CRM users, troubleshooting application and data integrity issues.

  • Use SQL and other backend tools (GCP, Airflow, Kibana) to investigate, replicate, and resolve complex technical cases.

  • Collaborate with Engineering and Product teams to escalate bugs and contribute to long-term solutions.

What You'll Bring:

  • Advanced (C1) English proficiency is mandatory.

  • Strong, hands-on experience with SQL for data investigation.

  • 2-4 years of experience in a technical or application support role for a SaaS company.

  • Proven ability to troubleshoot issues in backend and cloud environments.

What We Offer:

  • 100% Remote work from anywhere in Colombia.

  • Job Type: Full-time, Permanent (Contrato a término indefinido).

  • Salary: $4,800,000 COP per month.

  • Benefits: Full prestaciones de ley (all Colombian legal benefits).

  • Equipment: Company-provided laptop and work gear.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Remote Technical Potential: Insight & Career Growth Guide


Real-time Remote Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Remote Technical in Colombia, Colombia, highlighting market share and opportunities for professionals in Remote Technical roles.

58340 Jobs in Colombia
58340
373 Jobs in Colombia
373
Download Remote Technical Jobs Trends in Colombia and Colombia

Are You Looking for Remote Technical Support Analyst Job?

Great news! is currently hiring and seeking a Remote Technical Support Analyst to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Esteban Piedrahita Headhunter adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Colombia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Remote Technical Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Remote Technical Support Analyst Job Success

Esteban Piedrahita Headhunter interview tips for Remote Technical Support Analyst

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Before the Interview:

Research: Learn about the Esteban Piedrahita Headhunter's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your Remote Technical Support Analyst interview at Esteban Piedrahita Headhunter, research the company, understand the job requirements, and practice common interview questions.

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