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Urgent! Remote Operations Coordinator Job Opening In Colombia, Colombia – Now Hiring Neat N Tidy
About Us
Neat N' Tidy is a fast-growing residential and commercial cleaning company that provides top-tier service across multiple markets.
We're looking for a detail-oriented, problem-solving
Remote Operations Coordinator
to join our team on a contract basis.
This role is ideal for someone who thrives on organization, enjoys improving processes, and takes pride in ensuring smooth day-to-day operations while working from home.
Compensation:
$5–$6 per hour (contract role, 100% remote).
What You'll Do
Oversee Daily Operations:
Manage day-to-day scheduling and coordination across sales, cleaners, and customers.
Ensure all services are delivered on time and meet company standards.
Job Assignment & Scheduling:
Assign new bookings within 24 hours, match cleaners based on performance and location, and maintain a priority list of top cleaners for efficiency.
Calendar Management:
Keep schedules accurate and conflict-free.
Review workflows regularly to eliminate bottlenecks and resolve issues such as double bookings or last-minute changes.
Customer Feedback & Issue Resolution:
Respond quickly to complaints, follow up with dissatisfied clients, and implement solutions to restore trust and prevent repeat issues.
Waitlist & Cancellations:
Proactively monitor waitlists, save cancelled bookings when possible, and offer flexible rescheduling options to retain business.
Cleaner Coordination:
Track cleaner performance, balance workloads, and communicate staffing needs with the recruiting team.
Support onboarding of new cleaners with paperwork and compliance requirements.
Payment Issues:
Monitor and resolve credit card declines or failed payments by contacting clients promptly.
Keep accurate records and follow up on outstanding balances.
Process Improvement & Automation:
Identify ways to improve workflows and reduce manual tasks.
Use BookingKoala, Google Sheets, and Zapier/Make to build automations that streamline repetitive tasks.
Collaboration:
Work closely with sales to ensure smooth handoffs from booked jobs to scheduled cleaners, and coordinate with customer success to deliver excellent recurring service.
Reporting & KPIs:
Track and report key operational metrics, including job completion rates, payment success, and customer satisfaction, with recommendations for improvements.
Emergency Adjustments:
Handle last-minute cleaner cancellations or reschedules by deploying backup options to ensure jobs stay on track.
Support Growth:
Contribute to scalable systems and workflows that enable expansion into new service areas.
What We're Looking For
Why Join Us?
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Unlock Your Remote Operations Potential: Insight & Career Growth Guide
Real-time Remote Operations Jobs Trends in Colombia, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Remote Operations in Colombia, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2667 jobs in Colombia and 348 jobs in Colombia. This comprehensive analysis highlights market share and opportunities for professionals in Remote Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Neat N Tidy is currently hiring and seeking a Remote Operations Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Remote Operations Coordinator Jobs Colombia.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Neat N Tidy adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Remote Operations Coordinator Jobs Colombia varies, but the pay scale is rated "Standard" in Colombia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Remote Operations Coordinator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Remote Operations Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Remote Operations Coordinator interview at Neat N Tidy, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Neat N Tidy's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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