Regulatory Solutions Senior Analyst - Quality Assurance
About Nubank
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services.
We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia.
For more information, visit
Our Ops Defense Team / Requirements
Our mission is to support Nu’s sustainable growth by ensuring the AML process and regulatory routines are in compliance with local and international regulatory requirements, challenging the status quo through:
- Promoting the best customer experience for our fanatic customers, ensuring a high-quality standard of client data and its regulatory adherence
- Executing AML operational routines including but not limited to KYC, PEPs, Sanctions, Enhanced Due Diligence, Transactional Analysis, contributing to an ethical and fair society and supporting solid growth and development of Nubank
- Being diligent, flexible, and resilient in line with Nu's principles
To accomplish that, the Quality Assurance team within Ops Defense is charged with safeguarding Nu against exposure to illegal activities related to ML/TF by validating the integrity and consistency of AML/CFT and regulatory processes, adhering to AML Governance guidelines, and ensuring business continuity.
As a Quality Assurance Sr. Analyst, you’re expected to
- Execute the Quality Assurance program by performing independent sampling and review of AML/CFT operational tasks (e.g., TMS alerts, EDD reviews, Sanctions screening)
- Validate the integrity of investigation files and judicial order responses (e.g., embargoes/freezes), ensuring documentation is complete, accurate, and ready for regulatory reporting or external audit
- Lead and define quality standards and control points within operational projects related to Transaction Monitoring, KYC, and the execution of judicial orders, ensuring Quality by Design
- Build and maintain QA models and metrics to measure operational efficiency (e.g., Accuracy Score) and demonstrate full regulatory adherence of AML/CFT processes
- Own and present quality performance KPIs to leadership, conducting deep-dives to drive corrective action plans
We’re looking for an experienced QA Sr. Analyst who has / is
- Bachelor’s Degree
- Able to meet deadlines and adaptable to changing conditions
- 4+ years in QA/QC or Internal Audit with a focus on AML/CFT operational accuracy across core domains: Transaction Monitoring, Sanctions, PEPs, and KYC/EDD
- Proven ability to define QA sampling methodologies, conduct root cause analysis, and manage the lifecycle of corrective actions
- Analytical background; comfortable manipulating data.
Programming is a plus.
Interest in learning basic data analysis skills (e.g., SQL, Python) - Autonomy to make decisions that impact customers and Nu, based on AML policies
- Solid understanding of local and global AML regulations
- Languages: Advanced or native Spanish and advanced English
- Great communication skills; comfortable engaging with people from diverse backgrounds and cultures
Core Benefits
- Equity at Nubank
- Health insurance
- Vacations of 15 workdays
- NuLanguage - Language learning program
- Parental leaves
Diversity & Inclusion at Nubank
We hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation, or background.
We value diverse teams and inclusive culture.
The position is based in Bogotá, Colombia.
Nubank continues to hire for all open roles; interviewing and onboarding are done virtually.
New teammates will work from home for 7-8 weeks and then 1 week in the office (Bogotá).
Location
Bogotá, Cundinamarca, Colombia
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