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Regional Training Manager for Europe South and America Job Opening In Madrid – Now Hiring Alcatel-Lucent Enterprise


Job description

Overview

Regional Training Manager for Europe South and America

ALE is looking for a Regional Training Manager (m / f), based in Spain, responsible for the coordination of training activities in Europe South, North America and South America.

The main focus is to work with partners and customers on training activities, planning and scheduling trainings based on market demand and assigning trainers to the different courses.

Responsibilities

  • Communicate and Launch the training strategy, offer, pricing, programs towards Customers and Internals, collect and generate the training demands in line with ALE strategy (Sales) and local / regional strategy
  • Accountable for the quantity and quality of the training delivery in the Region for the Customers and get / relay information from / to central team (delivery, offer, operations, programs)
  • Together with the Region management, ensure that training planning satisfy regional needs by defining a forecast template and implementing a forecast process with Sales
  • Provide means and plans to achieve the Certifications for Business Partners by working closely with the Channel Sales Manager on the Accreditation of the Business Partners
  • Support the Sales Activity by ensuring the readiness of the Business Partners and Customers on the Alcatel-Lucent Enterprise Portfolio in the Region
  • Interface between end customer and delivery team, fully rely on Education Delivery Team for Scheduling / Resources
  • Manage the relationship with Training Partners on a Activity
  • Ensure that Training partners know the processes to ensure Best in class delivery (lab location, scheduling constraints, trainers readiness…) and inform Education team about new TP contracts and specificities
  • Organize and validate contract reviews with Partners
  • Animate the Training Partners Network (offer, feedback)
  • Responsible for Quotation of TP student kits / equipments
  • Manage the relationship with Training Suppliers
  • Customer Commercial Offer pricing / quotations responsibility
  • Supplier quotation approval
  • Generation of Campaigns, Special and Specific Offers in the region
  • Maintain feedback on new demands and tailor requests to be integrated in our offer
  • Be innovative on new ways to differentiate our training offer
  • Keep aware of our competitors training offers
  • Create / manage customer satisfaction indicators
  • Ensure end to end Project Management on Advanced Training Offer, relay Request of Extra or Specific discounts to Sales (pricing exception following Pricing / Discount rules and approval flow)
  • Pilote the Level 1 Education Customer Support agents
  • Monitor the financial and activity results in the region, ensure the training delivery cost in the region is recovered / funded, follow up and communicate on activity / revenues with Regional Leaders
  • Act as the escalation manager of Education in the region

Qualifications

  • Master the Customer relationship; Customer Facing Strong Aptitude
  • Commercial negotiation skills
  • Adaptability to work in a multinational environment
  • Spoken languages: fluent English; other languages considered an advantage
  • Focus on results and innovativity
  • Excellent verbal and written communication
  • Experience with Education Offer and Learning Environment; familiarity with ALE business model and related processes
  • Ability to organize teamwork
  • Fluent written and spoken Spanish, English and German would be a great bonus

#J-18808-Ljbffr

Required Skill Profession

Formación & Coaching


  • Job Details

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Unlock Your Regional Training Potential: Insight & Career Growth Guide


Real-time Regional Training Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Regional Training in Madrid, Colombia, highlighting market share and opportunities for professionals in Regional Training roles.

1339 Jobs in Colombia
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Are You Looking for Regional Training Manager for Europe South and America Job?

Great news! is currently hiring and seeking a Regional Training Manager for Europe South and America to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alcatel-Lucent Enterprise adheres to the cultural norms as outlined by Expertini.

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1. Independence

2. Loyalty

3. Impartiapty

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6. Respect for human rights

7. Obeying Colombia laws and regulations

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Key qualifications for Regional Training Manager for Europe South and America typically include Formación & Coaching and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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