Reception and Scheduling Support

JOB DUCK IS HIRING A RECEPTION AND SCHEDULING SUPPORT

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential.

We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

If you love making people feel welcome and thrive in a fast-paced environment, this role is for you.

As a Reception and Scheduling Support, you'll be the first point of contact and the friendly voice that sets the tone for every client interaction.

You'll play a key role in keeping communication flowing smoothly and ensuring every caller feels heard and cared for.

This position is perfect for someone who's upbeat, organized, and naturally empathetic—someone who enjoys helping others and doesn't shy away from a challenge.

Schedule:

Monday to Friday from 8:30 AM to 5:30 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Receiving inbound phone calls with professionalism and warmth
• Making outbound calls as needed
• Taking and relaying accurate messages
• Scheduling and confirming calls
• Following up with clients and team members

What We're Looking For:

• At least two to three years of experience as a receptionist or customer-facing role
• Fluent in English (spoken and written)
• Reliable internet connection and quiet workspace
• Ability to work independently and as part of a remote team
• Excellent verbal communication
• Strong organizational abilities with attention to detail
• Familiarity with Scheduling tools and CRM systems
• Customer service mindset
• Ability to multitask and prioritize
• Friendly and bubbly personality
• Proactive and resourceful
• Tough-skinned and resilient
• Adaptable and detail-oriented
• Great at follow-up and staying on top of tasks
• Reliable computer setup (laptop/PC, headset, stable internet min.
  
  10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1015 USD to 1100 USD
• Paid time off
  and holiday pay.
  
  
• Referral and annual
  bonuses.
  
  
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
  
  
• Parental leave.
  
  
• Opportunities for professional development and training
• Dedicated support from our team.
  
  
• A chance to work with clients who share our values.
  
  

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team.

Ensure you have all the required documentation ready to streamline your application process.