- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Quality Assurance Manager (Bog) (C1/C2).
Urgent! Quality Assurance Manager (Bog) (C1/C2) Job Opening In Bogotá – Now Hiring Patricia Baez Company
Position Summary
The Quality Assurance Manager is responsible for coordinating and managing quality analysts and associates to ensure compliance with client procedures, standards, and metrics, while identifying areas for improvement.
This role develops quality strategies, prepares and trains the QA team, manages performance, and creates feedback mechanisms and projections to address opportunities and drive operational excellence.
Create and implement company-wide quality standards.
Monitor, review, and enforce QA policies and procedures to meet objectives.
Train, coach, and motivate employees to consistently achieve quality standards.
Contribute to data analysis to support quality assurance operational goals.
Prepare and manage annual budgets, estimating requirements and scheduling expenditures.
Develop QA plans by conducting hazard analyses and monitoring procedures.
Establish product specifications and validate quality attributes.
Support recruitment efforts during the hiring of quality specialists.
Analyze Customer Satisfaction Scores (CSAT) and report findings to the Director of Operations.
Conduct audits (product, company, system, and compliance) to ensure continuous improvement.
Prepare QA documentation and reports by collecting, analyzing, and summarizing data and trends.
Recommend process improvements to Operations and Quality teams to enhance performance and efficiency.
Strong ability to present and communicate initiatives, results, and data.
Proven track record in managing and mentoring QA teams.
Bilingual: fluent in English and Spanish (written and spoken).
Strong relationship-building skills with employees and stakeholders.
Ability to design and implement processes from scratch.
Comfortable working in a fast-paced, dynamic environment.
Skilled at coordinating with multiple departments and organizational levels.
Ability to manage diverse projects and multiple priorities simultaneously.
Advanced, near-native English proficiency.
Bachelors degree in Business Administration, Statistics, or a related field.
5+ years of experience as a Quality Manager in the BPO industry.
3+ years of leadership experience.
#QualityAssurance #QA #BPO #ContactCenter #Bogotá #ColombiaJobs #GerenciaDeCalidad #COPC #ISO9001 #CSAT #NPS #VOC #ProcessImprovement #SixSigma #Lean #Auditorías #QAAnalytics #Calibrations #PeopleManagement #Bilingual #EnglishC1 #CustomerExperience #OperationalExcellence
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Quality Assurance Potential: Insight & Career Growth Guide
Real-time Quality Assurance Jobs Trends in Bogotá, Colombia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Quality Assurance in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2466 jobs in Colombia and 215 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Quality Assurance roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Patricia Baez Company is currently hiring and seeking a Quality Assurance Manager (Bog) (C1/C2) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Quality Assurance Manager (Bog) (C1/C2) Jobs Bogotá.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Patricia Baez Company adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Quality Assurance Manager (Bog) (C1/C2) Jobs Colombia varies, but the pay scale is rated "Standard" in Bogotá. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Quality Assurance Manager (Bog) (C1/C2) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Quality Assurance Manager (Bog) (C1/C2), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Quality Assurance Manager (Bog) (C1/C2) interview at Patricia Baez Company, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Patricia Baez Company's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Quality Assurance Manager (Bog) (C1/C2) is easy with Colombia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!