QA Testing & Client Support for SaaS (English Required)
Join to apply for the QA Testing & Client Support for SaaS (English Required) role at Frontline Data Solutions
Overview
Frontline Data Solutions provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies.
Frontline is a fully distributed organization, and all roles, including this one, can be performed from any location within the United States.
Frontline combines the fast-paced, entrepreneurial environment of a start-up with the stability and reputation that reflects its 26-year history of serving blue-chip industrial customers.
Responsibilities
- Be a mid-level QA Testing & Client Support Specialist and a critical member of the Engineering team.
- Become an expert in several web-based software products.
- Perform Quality Assurance (QA) testing on bug fixes and feature releases.
- Identify bugs, test new features, and document QA findings.
- Collaborate with software developers and support staff to maintain high product standards.
- Support existing customers over the phone and email on technical issues.
- Maintain and update documentation in the online help system.
Ideal Profile
Skills You'll Need
- MANDATORY: Experience with automated testing, especially with Microsoft Playwright
- Bachelor’s Degree or equivalent
- 3+ years’ experience in providing client support for a technical product, preferably enterprise software
- Experience supporting third-party enterprise software (NOT general IT help desk support)
- Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
- Strong verbal and written communication skills
Preferred Skills
- Experience with Azure DevOps
What’s on Offer?
- Work within a company with a solid track record of success
- Excellent career development opportunities
- Attractive salary & benefits
Compensation
Base pay range
$28,000.00/yr - $36,000.00/yr
This range is provided by Frontline Data Solutions.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Seniority level
Employment type
Job function
Industries
- Software Development and Information Services
Referrals increase your chances of interviewing at Frontline Data Solutions by 2x
Get notified about new Quality Assurance Support jobs in Colombia .
Medellin, Antioquia, Colombia 2 weeks ago
Bogota, D.C., Capital District, Colombia 3 months ago
Bogota, D.C., Capital District, Colombia 2 weeks ago
We’re unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr