The Offer
- Work in a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Work alongside & learn from best in class talent
The Job
Responsibilities:
- Serve as the main point of contact for tenants via phone, email, and property management platforms
- Handle lease renewals, move-ins/outs, and rental listings
- Coordinate and schedule repairs and maintenance with local vendors
- Collect rent and manage accounts receivable
- Handle complaints and resolve tenant issues efficiently
- Monitor compliance with lease agreements and property rules
- Maintain accurate property records and documentation
- Generate reports on occupancy, financials, and maintenance logs
The Profile
Requirements:
- 2+ years of work experience (In property management, a plus)
- Excellent written and verbal communication skills (a must)
- Proficient in property management software (e.g., AppFolio, Buildium, Rent Manager) a plus
- Strong organization and multitasking skills (a must)
- Comfortable managing vendors and coordinating tasks remotely
- Ability to work independently and make judgment calls
- Excellent customer service skills, with a friendly and professional demeanor.
Work hours: 9am to 5pm.
Eastern.
Type: Full-time
Location: 100% Remote
Culture: Supportive, Inclusive, Growth-Focused
Benefits:
Long-term & full-time
- Job Security and Stability
- Paid Training
- Fully Remote
- Opportunities for Career Growth
- Fun, Collaborative Environment
- Upskilling Programs
- Exceptionally Supportive Team
- PTO
- Annual Raise
Technical Requirements:
- USB Headset with Noise Cancellation
- Working Webcam
- Computer with at least 1.8 GHz processor and 4GB RAM
- Main Internet: 25 Mbps minimum (cable connection preferred)
- Backup Internet: 10 Mbps minimum
The Employer
Our client is the #1 simplest way for startups and enterprises to hire elite, industry-specific virtual assistants.
Our client mission is to help businesses maximize profits without sacrificing quality by providing top-notch virtual assistant services tailored to their specific needs.