Program Manager

Program Manager – GET Group Latin America S.A.S.

Location:
On-Site | Ak. 9 # 115 – 30 Oficina 1604, Edificio Tierra Firme, Bogotá,

About Us

With over 35 years of experience partnering with governments worldwide,
GET Group
has built a comprehensive portfolio of
identity management solutions
that span the entire document issuance process, from enrollment to post-sales support.

Our offerings include cutting-edge personalization printers, digital identity systems, secure document management platforms, and advanced printing technologies.

At GET Group Latin America S.A.S., we are a
fast-growing company with a dynamic and enthusiastic team
, committed to delivering
world-class customer experiences
while driving innovation in digital identity.

The Role: Program Manager

Business Unit:
Identity Management

Department:
Sales

Reports to:
Managing Director

As a
Program Manager
, you will oversee and coordinate a portfolio of interrelated projects to ensure alignment with our business objectives.

You'll play a critical role in defining program goals, monitoring execution, managing budgets, and ensuring measurable value delivery across the LATAM region.

This is a leadership position that bridges
project managers, cross-functional teams, senior leadership, and external stakeholders
.

Key Responsibilities

Program & Project Oversight

• Lead and organize daily activities aligned with strategic goals.
  
  
• Oversee multiple projects, ensuring scope, budget, and timelines are met.
  
  
• Define KPIs, long-term goals, and continuous improvement strategies.
  
  
• Supervise and mentor Project Managers.
  
  
• Develop and monitor program budgets, risk assessments, and forecasts.
  
  

Business Development & Solutions Integration

• Analyze tenders and develop tailored solutions using GET's products.
  
  
• Partner with Sales/Pre-Sales to design competitive client solutions.
  
  
• Deliver presentations and solution demos to clients and government agencies.
  
  
• Collaborate with Product Development on tech integration.
  
  

Stakeholder Engagement

• Act as the main liaison across departments (Sales, Legal, Product, Finance, HR).
  
  
• Build and maintain relationships with government entities and partners.
  
  
• Report program status, risks, and performance to executives.
  
  

Customer Success & Support

• Advise customers on product optimization and implementation.
  
  
• Resolve complex post-sales and technical issues.
  
  
• Ensure customer satisfaction and long-term partnerships.
  
  

Qualifications

Education & Training

• Bachelor's degree in Business, Engineering, Computer Science, or related field (Master's preferred).
  
  
• Professional certifications (PMP, PRINCE2, Scrum, or equivalent) required.
  
  

Experience

• 5–7 years in Program/Project Management with multi-project portfolios.
  
  
• Strong background in digital identity, technology, or government projects.
  
  
• Proven success in budget management and international partnerships.
  
  

Skills & Competencies

• Leadership and team management.
  
  
• Strong organizational and multitasking skills.
  
  
• Excellent bilingual communication (English & Spanish).
  
  
• Negotiation, stakeholder management, and conflict resolution.
  
  
• Technical and business integration acumen.
  
  

Performance Indicators

• On-time, on-budget project delivery.
  
  
• High customer satisfaction & relationship growth.
  
  
• Effective budget and cost savings.
  
  
• Innovative program strategy and solution design.
  
  
• Alignment with corporate strategy.
  
  

Why Join Us?

At
GET Group
, we value our people.

We offer:

A collaborative and inclusive work culture.

Competitive pay & comprehensive benefits.

Professional development and career advancement opportunities.

The chance to make an impact in the growing digital identity industry.

Apply Now

Interested candidates are invited to apply with their
updated LinkedIn profiles or resumes
.

Please include
salary expectations
in your application.

Equal Opportunity Employer

GET Group celebrates diversity and is committed to fostering an inclusive environment for all employees.

Due to the high volume of applications, only shortlisted candidates will be contacted.

We look forward to hearing from you and welcoming a new leader to our team