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Urgent! Product Manager CRM Job Opening In Medellín – Now Hiring Ofima Software ERP

Product Manager CRM



Job description

¿Te apasiona empoderar equipos comerciales con tecnología de alto impacto?

Ofima SAS
está en busca de un
Product Manager CRM
para liderar Sales Factory, nuestra plataforma insignia de productividad comercial.

Este rol estratégico combina liderazgo técnico, visión de negocio y gestión operativa, actuando como el responsable integral de la evolución, posicionamiento y resultados de la división CRM.

Si tienes experiencia liderando productos de software orientados a ventas, entiendes los desafíos de los equipos comerciales modernos y te motiva transformar procesos con tecnología, esta oportunidad es para ti

Responsabilidades

  • Definir y ejecutar la estrategia de la división CRM, alineada con los objetivos corporativos y las necesidades del mercado.

  • Diseñar el roadmap de Sales Factory, priorizando funcionalidades clave como gestión de leads, seguimiento de oportunidades, analítica comercial y automatización.

  • Coordinar con Desarrollo, Marketing, Ventas y Servicio para garantizar lanzamientos exitosos y una experiencia de usuario sobresaliente.

  • Interactuar con clientes, distribuidores y el equipo comercial para recopilar feedback y convertirlo en mejoras concretas del producto.

  • Supervisar el desempeño comercial y técnico de la plataforma, tomando decisiones basadas en KPIs como tasa de conversión, uso del CRM, satisfacción del cliente y cumplimiento de metas.

  • Liderar la capacitación de la fuerza de ventas interna y externa en el uso de Sales Factory, asegurando adopción y efectividad.

  • Gestionar relaciones con socios de negocio y alianzas estratégicas que potencien el alcance de la plataforma.

  • Representar la división en eventos del sector, reuniones con clientes clave y espacios de networking.

Requisitos

  • Profesional en Administración, Ingeniería, Sistemas o afines (especialización en CRM, ventas o gestión de productos deseable).

  • 3 a 5 años de experiencia liderando productos de software B2B, preferentemente CRM o herramientas comerciales.

  • Dominio de metodologías ágiles (Scrum) y herramientas como Jira, Zoho CRM/Desk/Projects o similares.

  • Conocimiento profundo de procesos de ventas (pipeline, forecast, KPIs) y habilidad para comunicarse con usuarios no técnicos.

  • Pensamiento estratégico, analítico y orientado a resultados de negocio.

Condiciones Laborales

  • Lugar de Trabajo: Medellín, Antioquia
  • Modalidad: Presencial
  • Horario: Lunes a viernes, 7:45 am a 5:30 pm
  • Tipo de Contrato: Término indefinido
  • Salario: A convenir según experiencia
  • Estabilidad Laboral: Empresa con más de 35 años en el mercado

Si deseas crear soluciones tecnológicas que impulsen las ventas de cientos de empresas, en Ofima SAS te estamos esperando para liderar Sales Factory


Required Skill Profession

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    Unlock Your Product Manager Potential: Insight & Career Growth Guide


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