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Urgent! Product Excellence Specialist REMOTE - COLOMBIA Job Opening In WorkFromHome – Now Hiring Quetzalintl

Product Excellence Specialist REMOTE COLOMBIA



Job description

Product Excellence Specialist REMOTE - COLOMBIA

As a Product Excellence Specialist, you will play a pivotal role in ensuring the highest standards of quality, user satisfaction, and overall excellence in our products.

You will collaborate with cross-functional teams to drive continuous improvement, identify areas for enhancement, and champion the delivery of exceptional products that meet or exceed customer expectations.

This role requires a combination of analytical skills, product knowledge, and a keen focus on user experience to contribute to the overall success of our products.

Responsibilities:

  • Implement and maintain rigorous quality assurance processes for product development.

  • Conduct thorough testing of products to identify and address bugs, defects, and performance issues.

  • Collaborate with development teams to establish and enhance testing protocols.

  • Analyze user feedback and behavior to identify opportunities for improving the overall user experience.

  • Work closely with UX/UI designers and developers to implement enhancements that align with user needs and expectations.

  • Monitor and analyze key product metrics, including user engagement, conversion rates, and customer satisfaction.

  • Provide actionable insights and recommendations based on performance data.

  • Collaborate with product managers, developers, designers, and other stakeholders to ensure a holistic approach to product excellence.

  • Facilitate communication between teams to address product-related issues and drive continuous improvement.

  • Create and maintain comprehensive documentation related to product excellence processes, standards, and best practices.

  • Generate regular reports on product quality, performance, and user experience metrics.

  • Provide training and support to cross-functional teams on product excellence methodologies and best practices.

  • Stay abreast of industry trends, emerging technologies, and advancements in product development to inform continuous improvement efforts.

  • Identify potential risks to product quality and customer satisfaction, and work proactively to mitigate these risks.

  • Develop and implement strategies for minimizing the impact of unforeseen issues on product excellence.

  • Performs other related duties as assigned.

Qualifications:

  • Advanced English Level required.

  • Bachelor's degree in a relevant field (e.g., Computer Science, Business, Engineering).

  • Proven experience in product quality assurance, user experience optimization, or a related role.

  • Strong analytical skills with the ability to interpret complex data and make informed recommendations.

  • Excellent communication and interpersonal skills for effective collaboration across teams.

  • Detail-oriented mindset with a focus on continuous improvement and problem-solving.

  • Familiarity with agile development methodologies is a plus.

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Required Skill Profession

Gestión De Productos



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    Unlock Your Product Excellence Potential: Insight & Career Growth Guide


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