Job Title
Product Definition AnalystExternal Job Title: Product Definition Analyst
Position type: Permanent
Location: Bogota (Hybrid)
About Your Business Area/Department:
The AMS team is committed to enhancing software performance and providing premium support to high-value customers.
In this role, you will work closely with cross-functional stakeholders—including Product Managers, Backend Developers, Functional Architects, and Engineering Managers—to drive impactful solutions and ensure seamless collaboration across teams.
Summary of the role:
In this role you’ll:
Requirements Analysis
Gather and assess business needs related to mobility reservations, including booking, ticketing, and travel record management.
Maintain and share functional knowledge of AMS processes and customer-facing products.
Functional Design
Draft Solution Overview Documents, Interface Control Documents, and Product Specifications tailored to mobility workflows.
Design APIs using JSON/XML to support integrations with car rental providers and travel protection services.
Validation & Support
Validate delivered functionalities to ensure system integrity and compliance.
Analyze logs and troubleshoot production issues, prioritizing incident resolution to maintain service quality.
Stakeholder Engagement
Interface with Product Management, Development, Implementation, and Customer Services teams.
Collaborate with external customers and internal teams during specification, testing, and deployment phases.
About the ideal candidate:
Bachelor’s degree in Business, Computer Science, or a related field.
Hands-on experience in Agile/Scrum environments.
Excellent communication, analytical, and problem-solving skills.
Familiarity with tools like Confluence, Jira, and any log reader
Familiarity with standards like XML, JSON.
(Edifact is a bonus)
Interest in technical projects and platform innovation
Ability to thrive in a multicultural, global environment.
Strong problem-solving skills and proactive incident prevention.
What we can offer you:
Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Hybrid working model.
Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
Working at Amadeus, you will find
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potentialby fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer.
All qualified applicants will receiveconsideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.