Foundever is a global leader in the customer experience (CX) industry.
With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.
About the Role
Foundever is looking for a Pricing Analyst.
Under general direction, responsible for development and maintenance of pricing & financial models to support new and existing client opportunities.
Responsibilities
- Preparation of pricing models for new clients and existing programs
- Management of the pricing process (collate inputs, facilitate review meeting, obtain approvals, complete pricing grids and client submission templates)
- Presentation of pricing outcomes and assumptions to internal stakeholders
- Escalate any inconsistencies in operational and commercial assumptions (versus standards used)
- Undertake intermediate identification and quantification of risk
- As part of a team, ensure critical inputs and assumptions are maintained and communicated within the team
This will entail:
- Working with the Sales (Account managers and BDs), Sales Support, Solutions, IT, Operations and Finance (FP&A) teams
- Ensuring the pricing process is accurate and has integrity, by following defined standards & processes and procedures, and promptly escalating issues and inconsistencies
- Producing pricing outcomes that are consistent with Regional profitability targets
- Meeting deadlines associated with submission of pricing through managing priorities and workload
Qualifications
- Bachelor’s Degree or equivalent experience, Accounting or Finance an advantage
- 2+ years, operations /analysis /Work Force or Finance experience
- Proficiency with Excel
Required Skills
- Solid written and verbal communication skills
- Solid understanding of Call Center operations and profit /cost drivers preferred.
- Ability to work unsupervised and meet deadlines.
This is a remote position.
Seniority level
Associate
Employment type
Full-time
Job function
Analyst and Business Development
Industries
Outsourcing and Offshoring Consulting
Bogota, D.C., Capital District, Colombia
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