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Urgent! Presales Solutions Engineer Job Opening In Bogotá – Now Hiring Michael Page

Presales Solutions Engineer



Job description

  • Inglés B2 o superior
  • Dominio técnico en integración de APIs y experiencia en soporte preventa

About Our Client
Compañía multinacional

Job Description

  • Colaborar estrechamente con el equipo de ventas para comprender las necesidades del cliente y diseñar soluciones personalizadas basadas en APIs.
  • Liderar reuniones técnicas de descubrimiento, demostraciones de producto y pruebas de concepto con clientes y prospectos.

  • Atender consultas técnicas durante el proceso de preventa, mostrando capacidades de integración y funcionalidad de nuestras APIs.
  • Ser el punto de contacto técnico principal para clientes, apoyando en la integración, resolución de problemas y asegurando una implementación fluida.

  • Diagnosticar y resolver incidencias técnicas relacionadas con la plataforma y APIs, garantizando respuestas precisas y oportunas.

  • Trabajar de forma colaborativa con equipos internos (producto, ingeniería, ventas) para transmitir feedback del cliente y contribuir a la mejora continua de nuestras soluciones.

  • Elaborar y mantener documentación técnica en inglés, incluyendo artículos de ayuda y guías de uso.

  • Impartir capacitaciones a clientes sobre buenas prácticas y funcionalidades avanzadas de nuestras APIs.
  • Mantenerse actualizado/a sobre tecnologías API, tendencias del sector y mejores prácticas.

The Successful Applicant

  • Título universitario en Ciencias de la Computación, Tecnología de la Información o áreas afines (o experiencia equivalente).

  • Mínimo 3 años de experiencia en roles de soporte técnico, idealmente en contacto directo con clientes.

  • Conocimiento de datos financieros, económicos o corporativos (deseable).

  • Manejo básico de lenguajes de programación o scripting (Python, SQL, R, JavaScript).

  • Familiaridad con protocolos de transferencia de datos como SFTP.

  • Experiencia con APIs REST/SOAP, incluyendo métodos HTTP, códigos de estado y herramientas como Postman o Swagger.

What's On Offer
Oportunidad de pertenecer a compañía global y trabajar constantemente con equipos multidisciplinarios de todo el mundo

Contact: Daniel Guerrero
Quote job ref: JN


Required Skill Profession

Other General



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    Unlock Your Presales Solutions Potential: Insight & Career Growth Guide


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