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Urgent! Pre-Sales Advisor Job Opening In Bogotá – Now Hiring FPS Innovation Labs

Pre Sales Advisor



Job description

  • Career Opportunities
  • Thriving at FPS
  • Explore Our Locations

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Operations

  • Bogotá, Colombia

Pre-Sales Advisor

Bring your passion for sales and customer service to FPS — where we champion people excellence.

Join our high-performing team and thrive in a culture that rewards your drive, talent, and results.

About Us
Full Potential Solutions (FPS) is a performance-based technology services firm headquartered in Boston, MA with operations across 19 locations in 11 countries that puts culture and our 6,000 employees first.

We employ the best people, processes and proprietary technology available to deliver omnichannel solutions for our clients and provide fulfilling careers for our employees.

Our mission is to create an environment within which our people THRIVE We invest in our people and put culture first because we believe that happy, fulfilled teams can achieve great things.

FPS offers a competitive suite of employee benefits, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for accelerated career growth for high-potential individuals in our fast-growing company.

We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, we can drive excellence for our clients.

Our Core Values

  • Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues.

    TEAM is more important than self.

    Create an atmosphere of mutual respect.

  • Excellence - Deliver exceptional client results, reward and recognize performance, and maintain a relentless pursuit of improvement.

  • Accountability - Act like an owner.

    Take pride in our work.

    Measure results (your own and our clients).

    Be passionate.

  • Grace - Respect and appreciate differences.

    Care for one another.

    Be humble.

    Make work personal.

Primary Focus

  • Save new pending orders
  • Handle pending order status calls
  • Appointment reschedules
  • Handle pending order status calls
  • Appointment reschedules
  • Pending order cancellations

Roles And Responsibilities

  • Retention for prospect customers wishing to cancel their order
  • Outbound SAV queue
  • Field Technician cancellation calls
  • Rescheduling service orders for prospect customers
  • Review stage code orders to educate customers on installation status
  • Partner with dispatch or assignment to move pending orders forward
  • Modify pending orders to upgrade or downgrade speeds
  • Modify pending orders to add or remove features
  • Review drop status
  • Modify home/email address for prospect customers

Qualifications

  • Experience in sales/retention and customer service is a requirement; must be able to execute basic sales skills in a high performance environment
  • Minimum of 1 year experience in the Call Center Environment
  • Advanced problem-solving skills and can effectively communicate with customers and work groups
  • Ability to multi-task and have organizational and data entry skills
  • Strong attention to detail and the ability to follow directions
  • Excellent customer service and communications skills
  • Effective listening and analytical skills, as well as the ability to summarize information and offer solutions.

  • Strong outgoing personality and great work ethic.

  • Flexible work hours and availability for day, evening, night, weekend, and holiday.

    Overtime may be required
  • Must be willing to go through pre-employment background and medical assessment
  • Willing to work onsite

Department Operations Role Agent Locations Bogotá, Colombia

Contact FOX Talent Acquisition

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FOX

Operations

  • Bogotá, Colombia

Pre-Sales Advisor

Bring your passion for sales and customer service to FPS — where we champion people excellence.

Join our high-performing team and thrive in a culture that rewards your drive, talent, and results.

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Career site

  • Career Opportunities
  • Thriving at FPS
  • Explore Our Locations
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Locations

  • Kansas City, Missouri
  • Bogotá, Colombia
  • Davao, Philippines
  • Manila, Philippines
  • Pune, India

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    Unlock Your Pre Sales Potential: Insight & Career Growth Guide


  • Real-time Pre Sales Jobs Trends in Bogotá, Colombia (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Pre Sales in Bogotá, Colombia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14066 jobs in Colombia and 987 jobs in Bogotá. This comprehensive analysis highlights market share and opportunities for professionals in Pre Sales roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FPS Innovation Labs adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Colombia laws and regulations
  • What Is the Average Salary Range for Pre Sales Advisor Positions?

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  • Interview Tips for Pre Sales Advisor Job Success
    FPS Innovation Labs interview tips for Pre Sales Advisor

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the FPS Innovation Labs's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Pre Sales Advisor interview at FPS Innovation Labs, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the FPS Innovation Labs's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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